Reviews (4,770)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

March 4, 2022

Kann die App nur empfehlen. Netter Support und die App funktioniert auch einwandfrei! Also lets go!

Freddy-Independent Shop
Germany
About 1 year using the app
March 18, 2021

I use AfterShip for its ease and simplicity to allow my customers to track their orders with multiple carriers. Lots of built in features to take advantage of.

AwwSocks
Canada
About 1 year using the app
October 20, 2014

AfterShip is a great app, and easy to use.

JB Accessorize
Canada
About 1 year using the app
January 14, 2014

So far so good. It was easy to set-up and the fact that it supports Japan Post and about every other carrier is a big help.

GTR Garage
United States
About 1 year using the app
November 7, 2022

Very customizable, good customer service, works w/ klayviyo. I highly recommend to other ecommerce store owners

LullaLeisure
United States
About 1 year using the app
October 20, 2023

Shreyasi is the best! I was struggling with verifying my email and updating my email setting for the tracking of my customers' orders, she helped me fix all 3 of my issues and the app has always worked wonderfully for me, I'm so grateful for the excellent customer service.

Deluxe Galore Co.
United States
About 1 year using the app
July 12, 2021

I use this app to track my shipments. I love how they track every move. This app keeps me organized and up to date.

Her Xpressions
United States
About 1 year using the app
April 21, 2021

Fast response and was a great help! I had questions about notification on Aftership and it took no time for the support to get back to me.

Dwell Ink Prints
Canada
About 1 year using the app
May 3, 2021

Great app. Great support. Nothing to add. A no brainer if you want to run a serious store. Totally recommend

GSD Prestige
United Kingdom
About 1 year using the app
September 23, 2021

Not bad. The free version is very friendly to newcommers. Newcomers need a long time to expand their business in order to upgrade the version of the app. ^-^

ninesbikes
China
About 1 year using the app