Reviews (4,777)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

March 17, 2021

The AfterShip support is great and they are extremely quick to respond. I needed a quick update to my store's Track Your Shipment page and they helped me with this immediately. Highly recommend AfterShip and also your customers and future customers will appreciate this as it is extremely easy and convenient for a customer to track shipment on their end.

Outdoor Kitchen Connection
United States
About 1 year using the app
April 29, 2021

Love this app for checking shipments after they have shipped. Allows us to stay on top of the customer experience and ensure each person is taking care of! Customer service is fantastic too!

ANACT
United States
About 1 year using the app
November 12, 2013

Works really well right out of the box. Fixes a problem we were really struggling with. Highly recommend!

Outgrow.me
United States
About 1 year using the app
February 25, 2022

Very quick help, solved my problem very quick, its a great app with very efficient custumer service.

HashtagSeis14
Mexico
About 1 year using the app
October 3, 2023

Great service

ModernistaLiving
United Kingdom
About 1 year using the app
January 11, 2023

Love this app and the customer service is immediate and helpful. Absolutely worth having on your store.

Harmony Coast
Canada
About 1 year using the app
April 4, 2014

Customer experience is at the heart of what we do! The Premium option allows us to go above the norm to keep our customers informed every step of the way from the time they place their order until it arrives on their doorstep.

Hart Republic
Canada
About 1 year using the app
July 25, 2022

Muito bom, recomendo. O suporte é incrível e muito rápido. Também é super fácil de mexer e personalizar de acordo com a loja. Nota 10.

LedSkin Oficial
Brazil
About 1 year using the app
April 13, 2021

Bonjour, un support très efficace malgré la barrière des langues Français, Anglais amusant je recommande

slylifte
France
About 1 year using the app
July 6, 2021

I love this app. I love the branded landingpage, the facts I can send branded shipping update through Klaviyo... The price is reasonable, no need to start with a big budget.

Coco & Minou
France
About 1 year using the app