Reviews (4,790)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and real-time tracking, enhancing transparency and customer trust. It offers a free plan, ideal for small businesses, and customizable features that improve operational efficiency and customer satisfaction. The support team is praised for their effective assistance, helping merchants integrate the app smoothly into their operations.
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All around polished product. Handles one thing, tracking end of end - very well.
Wish they let us use more than one webhook, and have HTTPS on our tracking subdomain.
Great customer service they respond VERY quick. Aftership is also very easy to set up and use for your website, They walk you step by step on how to set everything up and they also give a tutorial video as well. very much recommended!
Awesome!!!!!!!!!!!!!! Love these reps!!!! Very helpful and they're extremely fast! They're the main reason why I still have the app!
such wonderful service! Thank you so much for making this app is really really worth the big big bucks!
We love it, it is a must have, great tool, easy to install and customize. Saves time and efforts to follow up with customers.
Customer service is excellent! very prompt response and solved my problem so quickly. I recommend this app for tracking order.
I specifically want to thank to Ritika from support for all the help
sehr schnelle hilfe und ausführlich, danke ihn
Super Support! Die App macht, was sie soll. Wie genau sich der Mehrwert für die Kunden im Alltag äußert, wird sich zeigen. Bis jetzt bin ich zufrieden.
Absolutely HORRIBLE customer support. Sent 5 emails but never got any reply. Got charged three times without even using the app.
Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our customers.
We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us.
We have checked and found that you have reopened the store and the charges were added to your billing.
We really value your business and we've sent you an email and looking forward to your revert to make your experience better.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Team AfterShip