Reviews (4,777)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

Edited April 27, 2022

Highly Recommend. The app is easy to use and very useful for my business. Great customer service. Thank you.

BEZGAR
China
About 1 year using the app
May 5, 2021

Utilisation fluide, simple et efficace. Les personnes sont là pour nous aider et nous aide très efficacement et sont à l'éoute.

DouceHair
France
About 1 year using the app
May 13, 2016

We were getting many customer emails each day about shipping info and package tracking, and it was getting a little overwhelming. Since adding AfterShip we have not received one email asking about package tracking. The packages are still going out, but our customers can now easily see where their own order is without needing to email us. The app was easy to install and set up, which is always nice. I wish I'd found this app months ago!

Homebiotic
United States
About 1 year using the app
November 14, 2022

I recommend a lot this app, very useful and the developers are very kind. I am using it and it automatize all my shipping processes. Thank you

LYOM™
Spain
About 1 year using the app
July 5, 2017

Great solution to tracking shipments, integrates well with shipfusion.

Magnesium
United States
About 1 year using the app
January 18, 2022

I have just installed it today and looking forward to seeing it work. The support desk was very helpful helping me set up the app

Oates Bikes
United Kingdom
About 1 year using the app
May 6, 2022

I have to say that customer service is brilliant and extremely skilled. I had an opportunity to get help to fix an issue I had and they solved it quickly, and a top of that, Javid was so nice and good to me! Thank You and I recommend everyone.

The Energy Bubble
United States
About 1 year using the app
August 9, 2023

Polecam w 100% najlepsza aplikacja w tej dziedzinie. Zdecydowamie polecam każdemu kto naprawdę profesionalnie podchodzi do swojego biznesu. Gdyby było 10 gwiazdek dałbym 10;)

WAZZERO
Poland
About 1 year using the app
December 25, 2013

Great Program, Recommend to all

BG Tech Limited
New Zealand
About 1 year using the app
April 28, 2021

I just started using the service but so far it seems great. The tracking I received from the vendors I was using before was so limiting. Its much more detailed with aftership and I like that I can text customers every step of the way. The customer service has been helpful and fast too.

Noire Gardens
United States
About 1 year using the app