Reviews (4,790)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and real-time tracking, enhancing transparency and customer trust. It offers a free plan, ideal for small businesses, and customizable features that improve operational efficiency and customer satisfaction. The support team is praised for their effective assistance, helping merchants integrate the app smoothly into their operations.

June 12, 2023

It's very helpful to our store. Highly recommend it! Aseem is very patient with us, nice support!

Gingiberi
United States
Over 1 year using the app
April 18, 2022

Great app! Saves so much time with clients! The service pretty good, super happy to know that customers would be informed about their order status in real time ! thank you !

MADR
United States
Over 1 year using the app
December 12, 2021

Great support, resolved all of my issues fast. The branding logo was removed very fast, as well as my e-mail change and verification questions. Thank you!

Higher Self
Bulgaria
Over 1 year using the app
February 22, 2022

You guys are the best. Thanks for having great customer service. I love that I can always get my questions answered when I'm looking for something or can't find something.

Delta 8 Shop
United States
Over 1 year using the app
Edited October 24, 2021

I just used the application so I have not yet explored the application to have a clear opinion, however it has very interesting features, a very responsive and efficient after-sales service. Possibility to customize the order tracking page, to suggest products to increase your average basket, and many other features... I like it

HOKKAY
France
Over 1 year using the app
July 10, 2017

Whoop. Whoop. loving it. cool bananas! Thank you:)

Little Miss Curvy
United Kingdom
Over 1 year using the app
Edited April 28, 2022

Rahul from AfterShip was very responsive, quick and friendly when I approached the Tech team with an issue I was having. Issue has now been resolved. Thank you!

e-Convenience
Australia
Over 1 year using the app
July 8, 2017

AfterShip is Great! 5/5 for automating the tacking process!!!!

Chakra City Co
United States
Over 1 year using the app
July 7, 2021

Awesome app with pro-active support. Never had any problem getting things set up and questions answered.

We Love Doggos
United States
Over 1 year using the app
April 25, 2023

Debashish Banerjee was really helpful and solve my problems quickly .................................

Kansawala
India
Over 1 year using the app