Reviews (4,790)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and real-time tracking, enhancing transparency and customer trust. It offers a free plan, ideal for small businesses, and customizable features that improve operational efficiency and customer satisfaction. The support team is praised for their effective assistance, helping merchants integrate the app smoothly into their operations.

November 25, 2023

The best app for Shopify order tracking. Highly recommend

Kiddzland
United Kingdom
About 1 year using the app
May 4, 2017

Great App! been using it for almost a year and I'm very satisfied. No bugs and great UI. Will use other apps from those fellas.

Shoesandbones
Israel
About 1 year using the app
October 12, 2021

Im very happy to download the app and the customer services its perfect to help and support , Im very to support every thing to reach the top my goal in this app thanks

Rose Veins
United Arab Emirates
About 1 year using the app
July 14, 2017

Very useful to build customer trust and very affordable.

Discounted Fidgets
United States
About 1 year using the app
January 9, 2014

Looks and works great and my customers will be kept up to date with the status orders automatically!

Gallery 66
United Kingdom
About 1 year using the app
August 1, 2015

awesome app! super easy to set up & use!!

highly reccomended

Ecannabis Shop
United States
About 1 year using the app
July 26, 2023

Thanks for help from Ankit!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Portless 3PL
United States
About 1 year using the app
November 4, 2021

I contacted Aftership support to get the branding taken off my tracking page. My Aftership rep was Shakti and his service was great and efficient. I got it all taken care of in a matter of minutes. Thank you!

Cat Alley Pet Store
United States
About 1 year using the app
Edited January 25, 2017

I'm still trying to figure out how this app works but from what I'm seeing it really has solved many of the challenges we've been having with tracking orders. Hopefully this will help us achieve some or a complete automated trackable shipment. It has always been a challenge keeping customers updated on the status of their order. Even it the shipment is going to be a week late; they still like us when we at least inform them. They hate us when they find out a week later that it's been delayed.

FloorCity.com

Floorcity
United States
About 1 year using the app
April 2, 2017

Love AfterShip, especially from a customer service point of view. Super efficient and helpful - would recommend to friends for sure.

Ryan Bowles
Australia
About 1 year using the app