Reviews (4,776)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.
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It's very easy to implement & works very well. The best from all the apps I've tried so far. I am currently on the free version as our monthly orders are below 50. I definitely recommend. Support is also very responsive. Recommendation: Branded tracking page design can be improved!
Thank you for your valuable feedback.
We are glad to know that you liked our app and found it useful. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features to make your experience better.
In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Neelima Aggarwal
Team AfterShip
Fantastic app that makes things a lot easier. Takes some time to set up but great once it is. Highly recommended :)
So far so good. it's not perfect, but I think it might be a little more useful than other tracking solutions, mainly because it is a semi-branded experience.
A few things I would like to see: better customisation of the 2 provided templates including changing that limited markdown header/footer box and perhaps just using HTML(?), being able to customise the default tracking information text (bad English grammar), being able to style the notification emails esp with a logo and branded colours, better back-linking to the Shopify store from every order (such as a Shopify order number link in the back end that opens the order within Shopify).
Thanks, I think it's worth exploring to see if it calms my customers down when presented with the initial "Tracking not found" issue which is my biggest gripe with Dropshipping in general.
Look, we love Aftership but coming from Wordpress + Woocommerce to Shopify was a slight disappointment with the integration. We only say this because we use some Chinese couriers like China Post, EMS, S.F. Express etc... When selecting "other" it actually populates it as a TNT # or Fedex #.
They do have a work around for this which has been explained. You would enter their shortcode like... China-Ems#_________CN manually. While slightly annoying it does still get the job done and relays to the premium customer notification service perfectly fine.
Besides this minor inconvenience that is the "other" feature, aftership still rocks!
Bonne application. je recommande suivis de colis simple plus personnalisation disponible choix de la langue etc..
Merci pour vos précieux commentaires sur l’application. Il est toujours agréable de comprendre les exigences de nos utilisateurs afin que nous puissions répondre à leurs attentes et offrir une expérience engageante.
Si vous avez besoin d’aide avec l’application, n’hésitez pas à nous contacter. Notre « équipe d’assistance » est disponible 24h/24 et 7h/7 pour vous aider. Vous pouvez toujours nous contacter via l’option de chat en direct disponible sur votre compte ou nous envoyer un e-mail à:
support@aftership.com
Nous ferons de notre mieux pour nous assurer que votre expérience avec nous vaut une note de 5 étoiles
Cordialement,
Rupam
Équipe AfterShip
Great app, I use it in three of my online stores. Things I'm missing: 1. Some basic (liquid) logic in the notification emails so they can be customized more. 2. Better integration with shopify admin interface: All tracking happens in AfterShip dashboard which is completely separated from shopify admin. 3. Aftership should autoarchive delivered orders (or should have an checkbox in settings to do so).
it is an excellent work ,time saving and makes me feel special :)
Enforceable and time/organisational effectiveness.
Loving this app my shipping needs are in great hands
This app provides me with the most details for my AliExpress shipments. I really like the tracking dashboard where I can see the tracking status of all my orders which are automatically synced with my www.kidswatches.co.nz Shopify store.