Reviews (4,771)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

April 4, 2014

Customer experience is at the heart of what we do! The Premium option allows us to go above the norm to keep our customers informed every step of the way from the time they place their order until it arrives on their doorstep.

Hart Republic
Canada
About 1 year using the app
July 25, 2022

Muito bom, recomendo. O suporte é incrível e muito rápido. Também é super fácil de mexer e personalizar de acordo com a loja. Nota 10.

LedSkin Oficial
Brazil
About 1 year using the app
April 13, 2021

Bonjour, un support très efficace malgré la barrière des langues Français, Anglais amusant je recommande

slylifte
France
About 1 year using the app
July 6, 2021

I love this app. I love the branded landingpage, the facts I can send branded shipping update through Klaviyo... The price is reasonable, no need to start with a big budget.

Coco & Minou
France
About 1 year using the app
Edited October 10, 2021

Aftershiping is very simple to use and the support team is very responsive. Great aftershipping tool ! :)

Sereni-tea®
France
About 1 year using the app
February 27, 2017

Awesome app! Now I can full track all my orders, and know in time if there are any problems with some orders.

Skullriderinc
Spain
About 1 year using the app
March 27, 2017

After ship is amazing. Easy to use, and offers excellent touchpoint with consumers to keep them automatically updated on shipping progress. It has reduced our customer service inquiries drastically. I would recommend Aftership to anyone who is launching a new store.

Bullrest
United States
About 1 year using the app
June 4, 2021

Love the branded tracking page options! It was really easy to set up and it looks more credible and legitimate than other formats I've seen being used by other companies.

Luxury Floor Lamps LLC
United States
About 1 year using the app
March 25, 2023

Debashish was extremely helpful in helping me sort through a shipping issue. 5 star customer service. Thank you so much!

The Useless Pancreas
United States
About 1 year using the app
April 27, 2017

Great app and good customer service. If you ship to customers you need this app. Highly recommended.

Islandica
Iceland
About 1 year using the app