Reviews (4,790)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and real-time tracking, enhancing transparency and customer trust. It offers a free plan, ideal for small businesses, and customizable features that improve operational efficiency and customer satisfaction. The support team is praised for their effective assistance, helping merchants integrate the app smoothly into their operations.
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i absolutely love this app. this saves me a lot of headache!!
I'm new to Shopify and online shopping for Christmas 2014. So far I've shipped out over 200 orders through Shippo, which has made shipping affordable and a breeze.
However, checking the status of shipment was a manual process: opening an order and clicking on the tracking number.
It wasn't until I was contacted by a customer asking if the item they ordered two weeks prior had shipped? Double-checking my tracking number, it appeared the item never shipped.
Wondering if other customers might be affected, I individually went through each order one-by-one, checking the tracking information to find other possible missing packages.
Let me tell you, doing that over 200 times is ridiculously slow (and stupid on my part). But I didn't know about AfterShip at the time.
I don't know how I came across AfterShip, but it was love at first sight. The program was super easy to install and has been a God-send in giving us a birds-eye view on ALL our shipments from one page! An amazing time saver.
I also like the fact that I can override the system by marking an items "delivered" where I've contacted the customer to confirm.
I've been very pleased with AfterShip and believe it will also meet your needs in one simple, elegant, and intuitive interface. Thank you AfterShip!
Me gusta mucho para el seguimiento de pedidos, La atencion al cliente es muy rapida y eficaz. Llevo meses con ella y me va bien.
Great App! Personally wish every shop would have this!
I'm at the beginning of setting up the application. It's looking nice so far.
I just had an issue with my store and thought it might have been caused by the AfterShip app. Long story short...it wasn't, but my experience with Harsh from chat support was very good. We went through the issue and possible causes. We were able to rule out AfterShip and realized it was from another app. This was the 1st time I used the AfterShip chat support and was very happy with their diligence and professionalism in helping me. I wish I could say that about the other 20 apps I've used. AfterShip delivered:)
The app integrates great with Shopify. When an order is fulfilled it automatically populates the shipment into Aftership and sends updates on tracking to the customer. The support team is great and accommodating to feedback. A great app!
After Ship is one of the great Apps for e-commerce, we like it and so happy with it. Very easy, simple, and loved by the customers. We thank the AfterShip team for their support. Additionally the App is free. We will continue use it and recommended to our business partners and every one we know in need to this service. Thank you again AfterShip.
UMART
Customer service is absolutely great. Anurag smashed it and helped me alot! This will probably help my business greatly with better notifications sent to customers
Super impressed with this app, by far the best solution out there for providing order tracking. Don't hesitate, get this app NOW!
https://www.urbanindustry.co.uk/