Reviews (4,771)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

May 6, 2022

I have to say that customer service is brilliant and extremely skilled. I had an opportunity to get help to fix an issue I had and they solved it quickly, and a top of that, Javid was so nice and good to me! Thank You and I recommend everyone.

The Energy Bubble
United States
About 1 year using the app
August 9, 2023

Polecam w 100% najlepsza aplikacja w tej dziedzinie. Zdecydowamie polecam każdemu kto naprawdę profesionalnie podchodzi do swojego biznesu. Gdyby było 10 gwiazdek dałbym 10;)

WAZZERO
Poland
About 1 year using the app
December 25, 2013

Great Program, Recommend to all

BG Tech Limited
New Zealand
About 1 year using the app
April 28, 2021

I just started using the service but so far it seems great. The tracking I received from the vendors I was using before was so limiting. Its much more detailed with aftership and I like that I can text customers every step of the way. The customer service has been helpful and fast too.

Noire Gardens
United States
About 1 year using the app
May 14, 2023

I am testing this app and I chatted with Debashish from Customer Service to understand some of the features. He took his time to explain everything to me. He was very knowledgable of AfterShip platform. I feel more confident now to use this platform. Great Job

GOALZ
United States
About 1 year using the app
October 4, 2022

I like it a lot, I plan to expand soon,very useful and efficient, best of all is the full time assistance

Ora Pois, Pois! Shop Online 2022 Yehudá Group. Deus Seja Louvado!
Brazil
About 1 year using the app
November 27, 2015

This is an awesome app that imports my orders and prints off the customs and package labels that I need for each order. It also does the shipping calculations and has a lot of really good and useful options. It is a little difficult to get up and running, but that is if you are trying to do it yourself. Fortunately the TrueShip help is amazing. They are immediate and were able to help me set up and troubleshoot and have been nothing, but wonderful. I really appreciate this app and the techs behind it. Thank you.

Troopster
United States
About 1 year using the app
March 1, 2023

We have had a great experience with AfterShip thus far. We have received great customer support and we are excited to build this relationship going forward!

BI Net
United States
About 1 year using the app
Edited May 8, 2022

Vielen Dank für den Support. Meine Fragen wurden schnell und korrekt bearbeitet!! Dementsprechend auch 5 Sterne!!!

Action Markt
Germany
About 1 year using the app
May 18, 2017

I think this is a must have app. It has made a difference in my store to both my customers and myself. I use this app to know for sure when a product has been delivered so I can do my follow up with that customer.

Dawns Doggy Duds
United States
About 1 year using the app