Reviews (4,771)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

January 6, 2014

Great App! Personally wish every shop would have this!

GermanLife - 德国生活
Germany
12 months using the app
Edited January 3, 2023

I just had an issue with my store and thought it might have been caused by the AfterShip app. Long story short...it wasn't, but my experience with Harsh from chat support was very good. We went through the issue and possible causes. We were able to rule out AfterShip and realized it was from another app. This was the 1st time I used the AfterShip chat support and was very happy with their diligence and professionalism in helping me. I wish I could say that about the other 20 apps I've used. AfterShip delivered:)

EverFlow Bidets
United States
12 months using the app
May 25, 2021

The app integrates great with Shopify. When an order is fulfilled it automatically populates the shipment into Aftership and sends updates on tracking to the customer. The support team is great and accommodating to feedback. A great app!

Z & Joxa Co.
Canada
12 months using the app
Edited March 2, 2015

After Ship is one of the great Apps for e-commerce, we like it and so happy with it. Very easy, simple, and loved by the customers. We thank the AfterShip team for their support. Additionally the App is free. We will continue use it and recommended to our business partners and every one we know in need to this service. Thank you again AfterShip.

UMART

UMART
United States
12 months using the app
June 15, 2021

Customer service is absolutely great. Anurag smashed it and helped me alot! This will probably help my business greatly with better notifications sent to customers

Cocktailored
Sweden
12 months using the app
February 8, 2017

Super impressed with this app, by far the best solution out there for providing order tracking. Don't hesitate, get this app NOW!

https://www.urbanindustry.co.uk/

Urbanindustrystore
United Kingdom
12 months using the app
Edited September 17, 2021

Great Support team that is willing to assist you and get the job done! Need help removing the AfterShip branding on my store and they did so promptly.

Humble Brothers
Canada
12 months using the app
February 27, 2017

good111111111111111111111111111

Great Buy America
United States
12 months using the app
June 2, 2021

Great reliable service. Received exceptional customer service from Varun. Thank you! Appreciate the help!

Glossyfinds
United States
12 months using the app
February 19, 2017

Very useful especially for your customers to track their shipments without having to email to us over and over again! :)

Hypepotation
Singapore
12 months using the app