AfterShip Order Tracking , 4,478 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive tracking features, even in the free version. It offers real-time updates, customizable notifications, and integrates smoothly with Shopify for a unified shipping dashboard. Merchants value the ability to personalize customer emails and automatic updates. The analytics dashboard is praised for providing useful insights to optimize shipping strategies. The customer service is often commended for its promptness, expertise, and dedication to merchant satisfaction. This app is seen as a cost-effective solution that enhances customer loyalty through effective tracking-based communication.
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Good app! all is automate no new to handle yourself. Hope the SAV is proactive too. I recommande Thanks
seems every shopify based e-commerce needs!
I'm a new store and recently downloaded it. I'm not sure yet what it can do? Ask me in two weeks or so. I hope to have more information about this particular app by then. At least that's my hope.
We are glad to know that you have downloaded our app recently.
Please explore the app and we are open to suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at:
support@aftership.com.
We will do our best to make sure your experience with us is worth a 5-star rating.
Regards,
Rupam Sarma Tamuli
Team AfterShip
i am the newer about shopify, and do not know how to use. have to learn
I used this app to make a good track my order page. went really well. its easy to make one and its really responsive
Excellent app is very useful and you can put it in your website
Just set it up. Customer/tech service on Chat was invaluable. Wanted to applaud that first. CS is vital. Good job.
Thank you for your valuable feedback.
We are pleased to know that we were able to meet your expectations.
In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Neelima Aggarwal
Team AfterShip
The app solves a very important problem. Customer service is very friendly and patient, but their response to enquiries feels scripted rather than a staff that is supremely knowledgable and knows the build of their app inside out. I also wish that the documentation for how to use the app was a little bit better. The Youtube videos on their channel seem to leave a lot of information out. Overall not a bad experience. I am still new to using the app, so i may return with a different review.
Thanks for your valuable feedback. We are pleased to know that you are happy with our services.
Thank you for your feedback. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
I love this app! Great app to see progress of customer packages! However, the desktop app and mobile app don't sync. But otherwise, amazing!!
its good just a bit confusing. The editing is good, the webpage link fits well with my store. I wish I can see if emails were sent.
Thanks for sharing your valuable feedback.
We are open to your suggestions. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Rupam
Team AfterShip