Reviews (4,790)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and real-time tracking, enhancing transparency and customer trust. It offers a free plan, ideal for small businesses, and customizable features that improve operational efficiency and customer satisfaction. The support team is praised for their effective assistance, helping merchants integrate the app smoothly into their operations.

Edited August 15, 2016

Amazing App! I used my old tracking number from months ago after purchasing from various companies. I tested the tracking number from DHL, UPS, USPS, FedEX and it worked perfect!

It can also track global shipping carriers such as:
4PX-UK Air
China Post Air Mail
DHL
DPEX
E-Package
EMS
SF-Air Post
TNT

Neptune Wild
United States
11 months using the app
November 19, 2021

This app is great! Easy setup and allows the customers the ability to track their package and receive shipping updates! Customer service is quick and easy!

GrillMagz
United States
11 months using the app
June 25, 2021

Yes! This app has been helpful for my customers because of the carrier I use!
Its also easy to work with!

Cross Collection
United States
11 months using the app
February 20, 2023

Great app, excellent customer support!
Been using it for a while and they always helped us out with any request.

AutoManiac.it
Italy
11 months using the app
June 19, 2017

works great, excellent addition to any shopify site.

Panda Foo
Australia
11 months using the app
June 24, 2021

Très bonne application, facile à utiliser avec un support client au top et très très réactif , je recommande

PARENTINA
France
10 months using the app
November 2, 2016

Loving this app so far! It's simple, user-friendly and a perfect addition to my website. Customers can track their orders easily and I can see detailed, real-time delivery information. Thanks AfterShip!

Not Yet Tracked Out
Canada
10 months using the app
August 24, 2021

ótimo atendimento, obrigada pela ajuda nas minhas dúvidas. Sempre respondem rápido e com muita educaçao e boa vontade.

Inova Tech Store
Brazil
10 months using the app
July 16, 2021

Very useful and helpful customer support! Concise too! Thanks! I was able to link Klaviyo and make branding edits.

Bea's Bayou Skincare
United States
10 months using the app
Edited July 17, 2017

Love this app, tons of features, Makes keeping up with all your shipping information super easy, and all in one place. Highly recommend!

MItHut.com

Sj Stores
United States
10 months using the app