Reviews (4,777)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and real-time tracking capabilities, enhancing both merchant and customer experiences with up-to-date order status. They value the customizable tracking options for website integration and the intuitive dashboard that streamlines shipment management. The free plan is beneficial for small businesses, and the responsive customer support team is praised for their quick and effective assistance.

June 30, 2016

This is a very useful app with notifications for your shipping statuses. Perfect for us.

Vintagefleurs
Norway
10 months using the app
July 29, 2021

Amish has helped me to resolve couple of issues. I find the app good so far! Doing what is needed to do :-)

Electric Ampere
United States
10 months using the app
April 18, 2014

Easy to install. Completely free.

Smoke Cartel
United States
10 months using the app
March 26, 2017

Been using AfterShip for a couple years now and I love everything about these guys. The best software on the market for providing your customers with great customer service and tracking shipments. My customers appreciate each time they purchase a product and get immediate notification/tracking on their purchase.

Umbree Rain Gear
United States
10 months using the app
December 7, 2013

So far so good! This integrates very easily. Im already impressed. This is a logical add-on

Aussie Discreet
Australia
10 months using the app
March 21, 2023

good customer service, will definitely be using this for awhile. This app has solved multiple problems for our business

BetterSmile
Malaysia
10 months using the app
April 28, 2022

So far so good. Haven’t used it for long but the set up is simple. I’m excited to see what this app does for me

Doimin.com
United States
10 months using the app
November 19, 2021

Very impressed with the customer service, did not expect any response at late Friday night, but got a quick one, solved the issue. Will try the free version, and will upgrade if it works well. Having confidence with this kind of customer services.

Java Coffee Depot
Canada
10 months using the app
May 24, 2022

Aftership provides seamless tracking support for our customers. The app is well worth the investment.

Kāneloa Industries
United States
10 months using the app
May 9, 2014

I'm very impressed due to compatibility with New Zealand Post & Courier Post there is so much modern tech in NZ but in many ways we are in the dark ages.
Very Small POP thus small market does not warrant enough interest in e-commerce technology cost. Thanks AfterShip

Waterless Composting Toilets NZ
New Zealand
10 months using the app