Reviews (4,790)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and real-time tracking, enhancing transparency and customer trust. It offers a free plan, ideal for small businesses, and customizable features that improve operational efficiency and customer satisfaction. The support team is praised for their effective assistance, helping merchants integrate the app smoothly into their operations.

March 26, 2017

Been using AfterShip for a couple years now and I love everything about these guys. The best software on the market for providing your customers with great customer service and tracking shipments. My customers appreciate each time they purchase a product and get immediate notification/tracking on their purchase.

Umbree Rain Gear
United States
10 months using the app
December 7, 2013

So far so good! This integrates very easily. Im already impressed. This is a logical add-on

Aussie Discreet
Australia
10 months using the app
March 21, 2023

good customer service, will definitely be using this for awhile. This app has solved multiple problems for our business

BetterSmile
Malaysia
10 months using the app
April 28, 2022

So far so good. Haven’t used it for long but the set up is simple. I’m excited to see what this app does for me

Doimin.com
United States
10 months using the app
May 24, 2022

Aftership provides seamless tracking support for our customers. The app is well worth the investment.

Kāneloa Industries
United States
10 months using the app
November 19, 2021

Very impressed with the customer service, did not expect any response at late Friday night, but got a quick one, solved the issue. Will try the free version, and will upgrade if it works well. Having confidence with this kind of customer services.

Java Coffee Depot
Canada
10 months using the app
May 9, 2014

I'm very impressed due to compatibility with New Zealand Post & Courier Post there is so much modern tech in NZ but in many ways we are in the dark ages.
Very Small POP thus small market does not warrant enough interest in e-commerce technology cost. Thanks AfterShip

Waterless Composting Toilets NZ
New Zealand
10 months using the app
Edited March 2, 2022

Totally cool app and customer service.
I asked to remove the Aftership branding on the bottom and Ruhika replied in a matter of seconds. Thanks darling

Reflected Division | Pets
Switzerland
10 months using the app
Edited October 5, 2022

Very useful app. And the support is the best. They are always ready to help you. Thank you!!!!!!!!!!!!!!!!!!

Sweet Doggos
Bulgaria
10 months using the app
January 5, 2024

great

Autel Global Store
China
10 months using the app