Reviews (4,777)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and real-time tracking capabilities, enhancing both merchant and customer experiences with up-to-date order status. They value the customizable tracking options for website integration and the intuitive dashboard that streamlines shipment management. The free plan is beneficial for small businesses, and the responsive customer support team is praised for their quick and effective assistance.

Edited March 2, 2022

Totally cool app and customer service.
I asked to remove the Aftership branding on the bottom and Ruhika replied in a matter of seconds. Thanks darling

Reflected Division | Pets
Switzerland
10 months using the app
Edited October 5, 2022

Very useful app. And the support is the best. They are always ready to help you. Thank you!!!!!!!!!!!!!!!!!!

Sweet Doggos
Bulgaria
10 months using the app
January 3, 2022

Great app. I like it. Fast and easy. Hope to use it in a long term. I used another app before but had some issues, so now I am very happy with AfterShip. Thank you.

Happy Paws Shop LLC
Albania
10 months using the app
February 23, 2014

Easy to install and wide range of couriers on their system!

Tingo
South Africa
10 months using the app
January 25, 2023

Ankit is very good with customer service. Able to help with my problem and easy to talk to. thank you

FilmNote
Australia
10 months using the app
May 11, 2021

I just dealt with Sonali. Extremely professional service. She was so patient with me and her service is one of the main reasons why I will continue using Aftership. I encountered a problem with my shipping and step by step she guided me through how to fix the issue. She informed me of the problem and we dealt with it. Thank you Sonali. Thank you Aftership. I highly recommend Aftership. Their customer care is brilliant. Just use the chat service while you are on the admin page. They provide a very helpful service. All my order tracking needs are met with Aftership.

Your Smart Shoppe™
South Africa
10 months using the app
May 17, 2021

Sonali was very nice and helpful. Thank you. They helped me solve all my problems and used emojis. very friendly

Madeforhabibti
Canada
10 months using the app
July 29, 2017

Your customers can have a great checkout experience, but if they don't have visibility on their shipment, they turn into 1-star review-spewing monsters.
Aftership solves the problem. No-brainer for every Shopify install.

Usbkill
Hong Kong SAR
10 months using the app
September 10, 2021

Easy to use, fast and knowledgeable customer support. They were able to help me out when I needed it. Thank you!!

Healthier Elements
United States
10 months using the app
January 19, 2022

This app was easy to install and easy to use. The customer service is excellent. Prompt responses and detailed help at any time. Would surely recommend.

The So Dreamy Company
United States
10 months using the app