Reviews (4,790)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and real-time tracking, enhancing transparency and customer trust. It offers a free plan, ideal for small businesses, and customizable features that improve operational efficiency and customer satisfaction. The support team is praised for their effective assistance, helping merchants integrate the app smoothly into their operations.

February 23, 2014

Easy to install and wide range of couriers on their system!

Tingo
South Africa
10 months using the app
January 3, 2022

Great app. I like it. Fast and easy. Hope to use it in a long term. I used another app before but had some issues, so now I am very happy with AfterShip. Thank you.

Happy Paws Shop LLC
Albania
10 months using the app
January 25, 2023

Ankit is very good with customer service. Able to help with my problem and easy to talk to. thank you

FilmNote
Australia
10 months using the app
May 11, 2021

I just dealt with Sonali. Extremely professional service. She was so patient with me and her service is one of the main reasons why I will continue using Aftership. I encountered a problem with my shipping and step by step she guided me through how to fix the issue. She informed me of the problem and we dealt with it. Thank you Sonali. Thank you Aftership. I highly recommend Aftership. Their customer care is brilliant. Just use the chat service while you are on the admin page. They provide a very helpful service. All my order tracking needs are met with Aftership.

Your Smart Shoppe™
South Africa
10 months using the app
May 17, 2021

Sonali was very nice and helpful. Thank you. They helped me solve all my problems and used emojis. very friendly

Madeforhabibti
Canada
10 months using the app
July 29, 2017

Your customers can have a great checkout experience, but if they don't have visibility on their shipment, they turn into 1-star review-spewing monsters.
Aftership solves the problem. No-brainer for every Shopify install.

Usbkill
Hong Kong SAR
10 months using the app
September 10, 2021

Easy to use, fast and knowledgeable customer support. They were able to help me out when I needed it. Thank you!!

Healthier Elements
United States
10 months using the app
January 19, 2022

This app was easy to install and easy to use. The customer service is excellent. Prompt responses and detailed help at any time. Would surely recommend.

The So Dreamy Company
United States
10 months using the app
May 18, 2021

This app helps my company reduce confusion for our customers. Their support staff is very helpful and highly responsive.

Trigold Nutrition
United States
10 months using the app
September 6, 2016

very easy to use and very helpful

Dandelionx
Australia
10 months using the app