Reviews (4,777)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and real-time tracking capabilities, enhancing both merchant and customer experiences with up-to-date order status. They value the customizable tracking options for website integration and the intuitive dashboard that streamlines shipment management. The free plan is beneficial for small businesses, and the responsive customer support team is praised for their quick and effective assistance.

May 18, 2021

This app helps my company reduce confusion for our customers. Their support staff is very helpful and highly responsive.

Trigold Nutrition
United States
10 months using the app
September 6, 2016

very easy to use and very helpful

Dandelionx
Australia
10 months using the app
February 27, 2023

wir hatten heute ein sehr nettes Gespräch mit dem netten Animesh. Er hat uns wirklich sehr weitergeholfen wenn ich könnte würde ich definitiv mehr Sterne geben.

exclusiveitem
Germany
10 months using the app
July 31, 2017

So far so good for my business!

Vipriders
Vietnam
10 months using the app
May 25, 2021

Sonali from aftership. Friendly and Awesome! Even wrote a custom code for me. Solved all my concerns. Thank you!

Pineapple Store
Canada
10 months using the app
Edited January 31, 2022

My experiences with AfterShip's customer service via their easily accessible chat app have been good so far. I am happy with the support I get.

Spark Vegan
Hong Kong SAR
10 months using the app
AfterShip replied April 14, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.

Regards,
AfterShip Team

July 20, 2017

Very easy to use and helpful. Easily track your orders. Very user friendly.

Kingsjunkdrawer
United States
10 months using the app
April 11, 2021

This is a great app. It Frees up one's admin time to follow through with customers. I was also impressed by the support team.

VT Shop
South Africa
10 months using the app
June 12, 2021

Awesome support by Anurag! This kind of high-quality professional adds so much value to the company. To the point, fast and accurate. Almost hard to believe. Keep up the great work!

Klevary
Australia
10 months using the app
March 21, 2021

support are amazing, they helped me correcting the mapping, i do recommend them , looking for new coming enhancement.

Kids Smart Minds
Canada
10 months using the app