AfterShip Order Tracking , 4,478 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive tracking features, even in the free version. It offers real-time updates, customizable notifications, and integrates smoothly with Shopify for a unified shipping dashboard. Merchants value the ability to personalize customer emails and automatic updates. The analytics dashboard is praised for providing useful insights to optimize shipping strategies. The customer service is often commended for its promptness, expertise, and dedication to merchant satisfaction. This app is seen as a cost-effective solution that enhances customer loyalty through effective tracking-based communication.
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Customer service is absolutely great. Haven't tried out the app just yet. But I am satisfied how the customer service chat works
Thanks for your valuable feedback. We are pleased to know that you are happy with our services.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
This app is super helpful especially to start ups like me! Thank you guys for your skills and keep up the good work!
Great app and perfect service keep up the good work!
I'm using the app for order tracking. The setup seems to be user-friendly. I am new to using it, but so far so good.
Thank you for your kind words.
Glad to know that AfterShip app is living upto your expectations. Please let us know if you have more suggestions for us. We are really eager to know how we can make your experience a 5 star one.
Regards,
Nitish
Team AfterShip
I used this app to install reviews on my product page and homepage, both worked like a charm and was super easy to use
Thank you for your kind words.
Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.
AfterShip Team
We haven't had any issues so far with this app, however - considering it's for dropshipping stores - when things are sent from Asia they often get assigned a new tracking number (by the domestic courier company) when they arrive in the destination countries. We were hoping that this app would be able to track the entire process, and if there was any change, to be notified of this change, instead of just archiving the parcel.
Great Customer Service. It didn't take long to resolve my issue and I was asked if I needed any more help. That goes a long way. Thanks
Thanks for sharing your valuable feedback. We are glad to know that you are happy with the customer service support.
We are open to your suggestions. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.
Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Rupam
Team AfterShip
Have installed it and ran it thru the testing phase, looks ok, so far
good
recommend
Very good app! Its very easy to use and increase the customer satisfaction a lot. Thank you.