Reviews (4,774)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

February 5, 2024

Have had no issues while using this app. They always respond and help immediately with any issue.

Diamond Painting Hut
United States
Almost 4 years using the app
March 4, 2024

Nitin was very helpful and patient - especially as I did not have a video or mic. He was able to take me through next steps and made me feel like its easy to get this kind of service on this APP

Focus Fixings
United Kingdom
8 months using the app
February 16, 2024

Really Appreciates the support of the tools and for sure, it is the greatest tracking tool on the shopify app store.
I use it on all my shop and can't do anything without. I particularly apreciate the notifications functions and the automatic binding with carriers

ALSANCIA
France
10 months using the app
March 11, 2024

As someone who places a high value on customer service, I have found the AfterShip Tracking app to be one of the more impressive ones out there. Their support team was extremely helpful, providing me with accurate and timely information whenever I needed it. In terms of customer service, this app is top-notch.

A&A OUTLET STORE
United States
2 months using the app
June 3, 2024

amazing. he solved my problem

Mk Shopping House
United States
5 months using the app
May 31, 2024

Garvia was of great help to me after I was stuck in a process, she was kind and patient while guiding me thro, finally it was all resolved.

My Store
United States
1 day using the app
July 6, 2024

great

GABRU PB
United States
10 months using the app
February 23, 2024

I have been using multiple apps, but the AfterShip Tracking app stands out in terms of customer service. Their team is very attentive to feedback, always available to answer users' questions, and frequently communicate product updates or changes.

Sartorial Secrets
United States
About 2 months using the app
July 18, 2024

Great app for beginners!

Midstveil™ Keychains Gift Shop
United States
18 days using the app
June 4, 2024

Very happy with the technical support

Salty Ibiza
Spain
4 months using the app