Reviews (4,790)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and real-time tracking, enhancing transparency and customer trust. It offers a free plan, ideal for small businesses, and customizable features that improve operational efficiency and customer satisfaction. The support team is praised for their effective assistance, helping merchants integrate the app smoothly into their operations.

January 25, 2022

A Must have app for all of our shopify shops. It helps us and helps our customers know where their shipments are at, and if there is a shipping exception (like invalid address or return to sender), then we are able to proactively deal with it. The branding tracking page is especially useful, though our only complaint is that if we wanted multiple branded tracking pages, the app requires us to upgrade to an option that is too expensive for us.

WikiLeaks Shop
Canada
9 months using the app
May 28, 2017

excelente aplicación para hacer seguimiento a nuestros productos comprados, se los recomiendo infinitamente.

Withloveforyou1
United States
9 months using the app
February 28, 2017

Great app ! improves your relationship with the customers,and help you grow your sellings

The Rare Hats
Israel
9 months using the app
November 17, 2023

Super helpful customer support. I only use the order tracking, but it works great. Priti was very helpful during my last support session!

Montana Casting Co.
United States
9 months using the app
March 24, 2021

great and fast customer service!! Will continue to use their services. Support is fast and easy and gets the request done

Beyond Fuji
United States
9 months using the app
April 30, 2021

Perfect ! Save me so much time. This app is very ideal for customer service and emails, no more wasted time.

BeHappyFR
France
9 months using the app
Edited December 6, 2022

Le support client est au top, réponse rapide et claire.

Feminanea
Guadeloupe
9 months using the app
Edited April 6, 2021

Customer support is fast! Easy app to use, but the tracking page it's not a part of your site, it's just a landing page which you can brand and connect with your sore

Zenmara
United Kingdom
9 months using the app
July 6, 2015

Fantastic app. Simple and easy to use.

We use it for our shipping needs at chokoday.com

Shopchokodays
Germany
9 months using the app
April 20, 2014

This is a really great app. I was looking for a way to make a tracking page on my store and woo hoo I found this. Thanks Aftership.

WeLovIt
Poland
9 months using the app