Reviews (4,790)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and real-time tracking, enhancing transparency and customer trust. It offers a free plan, ideal for small businesses, and customizable features that improve operational efficiency and customer satisfaction. The support team is praised for their effective assistance, helping merchants integrate the app smoothly into their operations.

October 24, 2021

Excellent app and great customer service. It is very useful and easy to use. Thank you for creating such a great app.

Ferro & Company Watches
Canada
9 months using the app
January 20, 2017

I think that this is a great App.
Easy to install and easy to use
Great App
Thank you
Lady Adrienne
)O(

Ladyadriennescauldron
Canada
9 months using the app
December 7, 2021

This app is great to use and the support is fantastic. There is a free plan for when you are starting off for any beginner and paid plans that allow a scaled business to have effective tracking for all orders.

gimbology
United Kingdom
9 months using the app
July 12, 2021

I really like this app, it is a good way to have customers keep track of their order and the customer service is quick and since we are a new business we like the free feature and free branding. Thanks AfterShip for making small businesses having a very good option

Kick Trigger Optical
United States
9 months using the app
Edited November 2, 2021

Great customer service, Thank you so much NITISH for being soo soo patient and helping me navigate Aftership, love this app!

Glazed Decor
Canada
9 months using the app
June 28, 2016

The best tracking app to have. Gets the job done by keeping customers informed on shipping.

Styling Savvy
Australia
9 months using the app
March 2, 2014

Fantastic app. This will seriously reduce our customer service calls.

House of Choice
United Kingdom
9 months using the app
March 7, 2022

super appli je recommande !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

GQueen
France
9 months using the app
June 20, 2017

AfterShip has been excellent so far. It makes it very easy for my customers to track their order, without having to go to multiple sites to do so. Everything is one one single location and is displayed in a very easy to read format.

Super happy with their support too. Keep it up guys!

Raptorfidgetspinners
United Kingdom
9 months using the app
November 26, 2014

Easy to use, we installed auto-fetch function using google sheet to keep the shipment status of different orders. Even I have the tracking box in my store for customers to use. It helps customers and ourselves to follow the shipment status after ship and before customers received their products. Even more, it will send us in transit email copy as well. Highly recommended.

SimplyHill
United States
9 months using the app