Reviews (4,790)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and real-time tracking, enhancing transparency and customer trust. It offers a free plan, ideal for small businesses, and customizable features that improve operational efficiency and customer satisfaction. The support team is praised for their effective assistance, helping merchants integrate the app smoothly into their operations.

January 1, 2023

Aditi was wonderful and answered all my questions in a timely manner. He was very polite and helpful for my situation.

FICHÉ
United States
9 months using the app
July 23, 2021

I love this application. Everything works properly and the customer service is very good, highly recommend this application. Very reasonable price

Entni
Australia
9 months using the app
March 6, 2023

Great app for tracking consignments excellent support by team members whenever required. All the required features are available and very easy to use. Entire customer journey from order fulfillment to returns is easily tracked.
Only issue is for some features like cross sell through product recommendation in email notifications requires higher plan subscription which may not be affordable for small business owners.
p.s. Recently had one issue but excellent service by support person Animesh.

Luxiface
Singapore
9 months using the app
July 31, 2017

Aftership is a must have for any shopify entrepreneur. It really makes thing so much easier with all the other things we could be doing with our time. Not only is it free, but very simple to install. I would definitely recommend Aftership to anyone who believes their time is valuable.

Gulf Southern Luminescence
United States
9 months using the app
June 3, 2017

This is a great APP. Everything in one place.

Pet Sights
United Kingdom
9 months using the app
Edited October 22, 2021

using the aftership app to track my orders and add to my site is amazing the support i got online chat was quick and easy to remove branding .. thank you

SandyKandy Limited Co
United States
9 months using the app
March 13, 2023

I would highly recommend the Aftership app since the customer support is so great. I just had a conversation with Ankit and his dealing was awesome. Of course, I am giving 5 stars.

Smartbuy
Canada
9 months using the app
February 27, 2021

Thanks to Pawan I was able to customize my AfterShip tracking page. He was very knowledgeable and was kind enough to recommend screen share so he could walk me through the steps! I highly recommend AfterShip.

Lux Decor Home
United States
9 months using the app
April 6, 2014

Great App!! Very convenient and easy to use!!

GlamPalm Singapore
Singapore
9 months using the app
September 7, 2021

It was easy to use and set up, support assisted me quickly and efficiently as well! Highly recommended

House of Health
South Africa
9 months using the app