Reviews (4,790)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and real-time tracking, enhancing transparency and customer trust. It offers a free plan, ideal for small businesses, and customizable features that improve operational efficiency and customer satisfaction. The support team is praised for their effective assistance, helping merchants integrate the app smoothly into their operations.

September 21, 2021

The app is quite simple to use. The customer service department is outstanding. My only concern is that you cannot remove the "view on app" button from the mobile view of the tracking page, which I find distracting, but so far no customers have complained! Thank you very much.

Ace Beauté Cosmetics
United States
9 months using the app
April 11, 2023

10/10 customer service from Animesh, Aftership is a great shipping app for Shopify users to use if you're looking for great tracking and service.

Luxury Commodity
United States
9 months using the app
February 13, 2022

Helpful customer service. Great app for your business, very easy to learn and super simplistic when tracking your parcels.

Club Rare
United States
9 months using the app
November 4, 2021

Online assistance was quick, fast and super helpful! My online request was done in less than 5 minutes.

Boss Business
United States
9 months using the app
July 5, 2017

Very nice. It has helped our shop a lot. Thanks AfterShip!

Obtino
Netherlands
9 months using the app
August 8, 2016

Super easy integration. Super easy for users to use. Simply copy and paste your tracking number and voila! 5/5 App

Betterjewels
Canada
9 months using the app
December 13, 2023

He provided great help and assisted me throughout. He provided feedback he's fantastic.

TheTechGuy
United States
8 months using the app
August 27, 2021

Customer service is awesome. Varun helped me very quickly with all my queries. Would highly recommend this app.

Artify My Canvas
United States
8 months using the app
August 5, 2021

I'm using this app on shopify, coupled with CJDropshipping to track my orders.
It seems to work pretty well and the customer service is really the best I've seen !
Keep it up and thanks a lot for your help Varun !

Au paradis des pattounes
France
8 months using the app
May 21, 2017

Aftership is a fantastic app. We use it to see if there are any delivery issues on a particular day and the speed at which are deliveries are getting fulfilled. Without their visual dashboard report, it's extremely difficult to understand how your deliveries are getting fulfilled.

Tesalate Towels
Australia
8 months using the app