Reviews (4,787)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.

March 11, 2024

One of the things I liked about this app was the easy-to-use live order tracking feature. It made it convenient to keep track of important information on orders and ensure their timely delivery. Definitely a nice feature to have in an app like this.

The Kiddo Depot
United States
15 days using the app
February 19, 2024

Nitin helped me work out an issue quickly and professionally! Still yet to use all the functionality of the app but the support was very responsive.

Tucann America
United States
2 months using the app
July 2, 2024

I just installed the app today so I don't know how it performs yet. However, the customer support was excellent. I will contact them if I have any problems in the future.

Japarcana Towel
Japan
About 6 hours using the app
June 14, 2024

Provided instant access to instructions that I needed help with, I am very satisfied. Great customer service. 10out of 10 .

Triune Harmony Connection
United States
12 days using the app
June 15, 2024

Aftership is very useful! Saransh responded promptly. It solved all my problems. Thank you!

FcxBeauty
Hong Kong SAR
4 months using the app
July 5, 2024

Convenient app

CharmQuirk
India
6 months using the app
Edited November 7, 2024

Saransh and Aditya are very supportive, helpful and prompt. Great customer service. Thank you for your help! Really appreciate it!

Homey Print
Vietnam
10 months using the app
July 6, 2024

Ritika Maheshwari is fully supported person , thanks for your help

Dailydog
Egypt
4 months using the app
June 21, 2024

Thank you for Saransh Kesarwani's assistance. Not using it too much yet, but it ranks and I will give it a try.

Hollyland
United States
5 days using the app
July 7, 2024

I specifically want to thank to Ritika from support for all the help

ETHNIK LIVING
United States
9 days using the app