Reviews (4,774)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

June 6, 2024

Helpful with Good Communication. Thanks

YourStoryJournal
United States
30 days using the app
January 9, 2024

Aseem helped us fix an important issue that we faced when we moved to Shopify headless store.

Golf Gods
Australia
Over 2 years using the app
May 12, 2024

Great customer service. Rajat is very responsive and helpful.

Hello Slippers
Hong Kong SAR
About 2 years using the app
April 16, 2024

Saransh is a fantastic asset to AfterShip. Always extremely quick and helpful with any queries.

Craft Buddy
United Kingdom
Over 1 year using the app
April 18, 2024

awesome app and awesome assistance. they've just removed their branding for free. this is amazing. thank you so much. I recommend this app for sure.

NOATEKK Smartwatches
France
3 months using the app
May 23, 2024

Great response. Fast and solved the issue immediately.

Club L London - UK
United Kingdom
8 months using the app
April 27, 2024

I cannot express enough gratitude for the exceptional assistance provided by Shreyashi at Aftership. Her dedication to ensuring my satisfaction went above and beyond my expectations. From the moment I reached out for assistance, Shreyashi demonstrated professionalism, expertise, and a genuine commitment to resolving my issue promptly.

Zellev
India
4 months using the app
January 22, 2024

just started using it and Gravita from customer services was great helping me get things set up.

Sklepii
United States
3 months using the app
April 5, 2024

Amazing 5 stars from me! Saransh was super helpful!

Prime Coffee Suppliers
United Kingdom
10 months using the app
March 13, 2024

Very useful app. Communicating with customers according to their tracking status is very important to increase loyalty, and this app will help you do that.

Komorebi Stationery
Japan
3 months using the app