Reviews (4,764)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and real-time tracking capabilities, which boost transparency and customer trust. It offers a free plan suitable for small businesses and features customizable tracking and notifications, enhancing the customer experience. The support team is often praised for their quick and professional assistance. Merchants note significant improvements in efficiency and customer satisfaction, making it a valuable tool for e-commerce on Shopify.

November 9, 2023

Had a couple of issues setting it up, contacted the support team and they were quick to respond & solve the issue. Shreyasi was particularly helpful in helping us set up our account.

GRAMS28
Hong Kong SAR
Over 8 years using the app
June 13, 2024

Nice App

Utter Vibes - Fashion and Decor
India
2 months using the app
August 21, 2024

Large choix

infini VERVE
Belgium
About 1 month using the app
December 1, 2023

Aftership tracking is a great app and definitely provides with awesome support. Rajat was especially good about providing and following up with us and solving our issue on the go. Highly recommend this app.

Old Gringo Boots
United States
Over 3 years using the app
February 25, 2024

Great app, free option until you reach certain amount of sales, Priti helped with everything I needed.

AGES OF ART
United Kingdom
3 months using the app
March 11, 2024

As someone who places a high value on customer service, I have found the AfterShip Tracking app to be one of the more impressive ones out there. Their support team was extremely helpful, providing me with accurate and timely information whenever I needed it. In terms of customer service, this app is top-notch.

A&A OUTLET STORE
United States
2 months using the app
May 14, 2024

great customer service today, very good app and fast help if needed!

Lili Vibe Company
United States
25 days using the app
May 14, 2024

Thank you! Saransh Neha delivered exceptional technical support. He was incredibly collaborative and dedicated, working diligently to address all my questions and concerns. I'm thoroughly pleased with his efforts and the quality of his work.

VivaNex Lifestyle
United States
About 1 month using the app
February 16, 2024

Really Appreciates the support of the tools and for sure, it is the greatest tracking tool on the shopify app store.
I use it on all my shop and can't do anything without. I particularly apreciate the notifications functions and the automatic binding with carriers

ALSANCIA
France
10 months using the app
February 5, 2024

Have had no issues while using this app. They always respond and help immediately with any issue.

Diamond Painting Hut
United States
Almost 4 years using the app