Reviews (4,787)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.
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Everything is fine and I am happy with the support.
so good so far!
I enjoyed especially the great customer service from Nitin, really his customer service was excellent. Would recommend.
Thank you for taking the time to share your feedback with us.
We truly value all forms of feedback as it helps us to continuously improve our products and services, and ultimately enhance the overall experience for our customers.
We are always open to suggestions and appreciate understanding the needs of our users so that we can meet their expectations and provide an engaging experience.
If you require any assistance with the app, please do not hesitate to contact us via the live chat option available on your account or by emailing us at support@aftership.com. We are committed to ensuring that your experience with us is nothing short of exceptional and we strive to earn a 5-star rating from you.
Best regards,
Team AfterShip
Amazing 5 stars from me! Saransh was super helpful!
nice
Very friendly & helpful. Looking forward to get more informative support again!
Rajat was great, quick and easy service. Very good customer service
Saransh is a fantastic asset to AfterShip. Always extremely quick and helpful with any queries.
Rajat
Good customer service, I like that you hop on a call to help customers.
The customer service team is wonderful and incredibly responsive. I had some questions about the app's capabilities when it comes to larger volumes of orders, and they addressed all my concerns comprehensively. I now use AfterShip Tracking with confidence knowing that I can count on their proactive support.