Reviews (4,790)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and real-time tracking, enhancing transparency and customer trust. It offers a free plan, ideal for small businesses, and customizable features that improve operational efficiency and customer satisfaction. The support team is praised for their effective assistance, helping merchants integrate the app smoothly into their operations.

September 18, 2021

I was a little confused on setting up the app. I am so thrilled that the customer service team was so helpful. I had so many questions and they answered all of them. I highly recommend this app to better your customers experience. But I recommend this app even more because the customer support is amazing.

The Xclus Xperience Inc
United States
7 months using the app
January 6, 2023

Quick and fast response times , I had an issue and the live chat support replied me in less than 5 minutes and solved the issue

SovReine
Singapore
7 months using the app
Edited November 24, 2017

Thank you for the great product. We love it and we recommend it strongly for all e-commerce portals.

Dealokart
India
7 months using the app
August 15, 2017

Great app and I think it is a must for most of shopify store owner.

Cheap Basketball Shoe
China
7 months using the app
December 22, 2021

i feel very good at customer service, the reply is enough fast and polite! even if i ask so many question, they would be polite to answer one by one.

PetBoomBoom
Hong Kong SAR
7 months using the app
January 9, 2024

Fantastic customer service today from Garvita Kant. Garvita went through a demo of the AfterShip platform and was very patient with me, when I asked to go over things multiple times. Thank you for your service!

Choice Garden Buildings
United Kingdom
7 months using the app
June 28, 2016

This app is the best! Works great!

Trendy Icons
Mexico
7 months using the app
April 2, 2021

had some problems installing the app at first but customer service guided me through all the steps to correct the problem in under 5 min.

Certified Home Furniture
United States
7 months using the app
January 17, 2024

Aseem and Nitin were absolutely fantastic. They fixed everything in a timely manner and also taught me a few new features. Highly recommend!

Animate Yerba Mate
United States
6 months using the app
November 28, 2016

Great App Store to have on you Shopify App List . A+

Next Discount
United States
7 months using the app