Reviews (4,790)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and real-time tracking, enhancing transparency and customer trust. It offers a free plan, ideal for small businesses, and customizable features that improve operational efficiency and customer satisfaction. The support team is praised for their effective assistance, helping merchants integrate the app smoothly into their operations.

September 25, 2021

AfterShip has an easy to use interface and does a great job consolidating all orders along with their tracking.

Avanquil, LLC
United States
6 months using the app
September 20, 2021

Great customer service. I have tried a couple of tracking apps in shopify. This one is the easiest to use.

Kidsyard Greenland
United States
6 months using the app
March 22, 2017

I had this installed at RyTrend.com and it made everyone's life easier, my customers can check the page on my site anytime to check status, The best part is that it encourages my customers to visit my site more often to check the delivery status and browse around and maybe eyeing more product to buy later, instead of the Buy and Forget.

Best PASSIVE after-sales customer retention.
No need to email promotions and stuff your buyers after a sale, they will pop-in anytime while theu wait.

6 ****** Stars
WELL DONE

Rystyle
United Kingdom
6 months using the app
January 31, 2015

Great app! Really easy to install. I would pay for this

Sokx
United Kingdom
6 months using the app
June 1, 2021

Awesome App!
Highly recommend it specifically for beginners, so easy to use. They offer a lot of free tools check it out.

JOMOBabe
United States
6 months using the app
July 28, 2017

My son and I have started a new business and found this app to be very simple to use and so helpful! Thanks for an awesome free app to help simplify our lives!

Mowsem
United States
6 months using the app
Edited September 17, 2021

Amazing app, easy to use and great and friendly costumer support. I totally recommend it. I will use it a lot.

adoretropical
Australia
6 months using the app
January 31, 2022

Die App ist sehr hilfreich und der Kundenservice hat mir sehr weitergeholfen. Zudem wurde mein Anliegen sofort bearbeitet:)

Granatendeals
Germany
6 months using the app
October 8, 2022

Great support team they helped me a lot with setting up my shopify store shipping emails as well as cart SMS.

Gelin Diamond
United States
6 months using the app
Edited November 22, 2023

Ankit has given me full introduction of the application. He was very professional, helpfull, given me all of the details and the feature that is needed for me and my shipments tracking status. I recommend this application and Rajat as a great professional. Hope that the AfterShip employer will recognize her ambitious and effort with giving her appropiate bonus on salary.

TalkBuddy™
United States
6 months using the app