Reviews (4,785)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its real-time tracking capabilities, noting its intuitive, customizable dashboard that enhances operational efficiency and customer communication. The free plan supports up to 50 shipments monthly, making it accessible for small businesses. Reviewers also commend the responsive customer support, which helps ensure reliability for long-term use. This app is celebrated for improving shipment management and reducing customer communication errors.
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app works great if i manually add in the tracking #. for some reason my tracking # is not auto syncing.
I've been using Aftership for a few weeks and there are definitely pros and cons.
Pros
The pricing for the premium package is reasonable. I definitely enjoy having notifications sent to my customers. Also, an API that allows them to track their order(s) is great.
Cons
The dashboard summary is nowhere near being accurate - the tracking page shows deliveries happening a specific day while the ...
Useless without notifications unless you pay...
When it works, it is great, but most of the time it doesn't work.
Takes several days to hear back from support. The same tracking numbers displaying information at 17track.net show not information with aftership.
Muy caro su producto. Hay más baratos en el mercado
THE APP IS SO G0OD BUT i cannot fix only one couriers which is china ems epacket please help me with it
Thanks for the review, can you please respond to the email sent. We'll check and fix.
not so human kind, i can't get email, can't login, can't find my password....
I don’t know yet as I think the app is forcing me to review before I can use it even, I have to review before using?? I will let everyone know once I have had it for a month at least
Hello,
I understand your concern.
One of our support members will get in touch with you for help.
Regards,
Mukul Saxena
Wont let me upgrade app. I cant uninstall it just because i want to upgrade, ive already setup a lot of things in there.
Thank you for your review, please respond to the email sent to you.
The app is good, but the incorrect phone number for Fedex UK is embedded in the customers notifications, which means all our customers contact us complaining they cannot get through to Fedex to arrange a new delivery. Aftership claims they cannot change this until Fedex contacts them with an update. We have used Fedex UK for 11 years and the phone number used by Aftership has never been in use. ...