AfterShip Order Tracking , 4,489 reviews

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
    3.7K
  • 9% of ratings are 4 stars
    424
  • 2% of ratings are 3 stars
    97
  • 1% of ratings are 2 stars
    36
  • 5% of ratings are 1 stars
    205
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features, seamless integration, and exceptional customer support. They appreciate the real-time tracking, instant notifications, and user-friendly interface, even in the free version. The app's affordability, valuable analytics, and superior customization options are also praised. The customer service is noted for its responsiveness and commitment to merchant satisfaction. Merchants recognize the app's ability to streamline shipping, enhance customer experience, and boost customer loyalty.

November 17, 2023

Help has been super helpful

I Love My Freedom
United States
Over 4 years using the app
AfterShip & Automizely replied November 18, 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

April 4, 2024

Fast replies, and I just downloaded and I got and got extension trail days. Thank you.

Abrasia's Boutique
United States
6 minutes using the app
AfterShip & Automizely replied April 5, 2024

Thanks for your valuable feedback. We're delighted to hear that we were able to assist you promptly. We hope your experience with the app lives up to your expectations.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

October 23, 2023

I can't say enough good things about this app. It has truly been a game-changer for our business. From the moment we started using it, we noticed a significant improvement in our order tracking and customer satisfaction.

Fabric of Cultures
Italy
About 2 months using the app
AfterShip & Automizely replied October 24, 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our application and services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

December 10, 2023

So far so good with an hour looking through the options and customising for a basic store setup

Pedal & Ride
United Kingdom
About 3 hours using the app
AfterShip & Automizely replied December 11, 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance while setting up the app and have doubts about any feature, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

July 16, 2023

This is really helpful for customer to track order in real time. Also it's easy to use as merchant and give you some analytics.

APM Monaco
Italy
Almost 2 years using the app
November 14, 2023

Help was easy and successful!

Five Dragonflies
United States
3 months using the app
AfterShip & Automizely replied November 15, 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

August 19, 2023

Customer service was very quick and helpful, Prabha was incredibly helpful and very kindly extended something for me. Definitely recommend

Kwinka Collective
United Kingdom
27 days using the app
AfterShip & Automizely replied August 20, 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our application and services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

October 2, 2023

bon service de support

TECIN HOLDING
France
Over 1 year using the app
AfterShip & Automizely replied October 3, 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

August 15, 2023

Customer service was very fast to respond. extended my trial so thats good. we will see how this works

Malones Specialty Store
United States
1 day using the app
AfterShip & Automizely replied August 16, 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

October 2, 2023

So far so good. the price isn't great and the amount of add on cost is ridiculous. The only thing wrong with this service is the price.

Rue Saint-Patrick
Canada
About 1 hour using the app
AfterShip & Automizely replied October 3, 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

If you feel that our plans are costly, we will help you with upgrading the plan at an affordable as per company policy.

It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

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