Reviews (4,778)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and real-time tracking capabilities, enhancing both merchant and customer experiences with up-to-date order status. They value the customizable tracking options for website integration and the intuitive dashboard that streamlines shipment management. The free plan is beneficial for small businesses, and the responsive customer support team is praised for their quick and effective assistance.

September 4, 2024

Great app to help customers track their order directly on my website. I like how everything is customizable and is very user friendly. The free plan has 50 shipments per month to be able to be tracked and that's perfect for me. I like how I don't have to pay for an extra thing because I have a few shipments a month and it's very affordable

Custom Crafts By Paris
United States
9 days using the app
September 6, 2024

Love this App and Love Savage Shopping while using all the best tools to make it that much easier

Savage.Shopping
United States
2 months using the app
September 13, 2024

Great customer service. I was really stressed with an issue i was having, but Garvita patiently assisted me in identifying and resolving the problem. Thank you.

PetPawfectly
Australia
3 months using the app
October 21, 2024

I really appreciate this application and the support is very interactive and effective especially for one of them whose name is Aditya.

Myshalon Hair Store
United States
5 days using the app
August 2, 2024

Thank you very much, Ritika !

I appreciate the assistance you provided me today with my AfterShip Tracking account. Your customer service is excellent and very helpful.

SPLASHBUY
United States
Almost 7 years using the app
October 26, 2024

It's a great and easy app to integrate into your Shopify store, making it easy for your customers to track their purchased products.

FUN EDGES
Australia
11 days using the app
August 30, 2024

Still the leader in tracking experiences for customers. More expensive but it works. Some issues auto-detecting Hong Kong post tracking numbers for some reason though.

llabs.
New Zealand
5 months using the app
August 12, 2024

After months of working with the AfterShip app and its customer service team, I can confidently say that they're one of the most reliable vendors I've worked with. They respond quickly to concerns and always follow through with helpful suggestions. I appreciate such attentive and personalized service.

My Doggo Dream
Panama
4 months using the app
September 10, 2024

Professional & Knowledgeable, very helpful, solved my questions quickly and efficiently.

SCOUT Bags
United States
Almost 2 years using the app
August 17, 2024

I love this app, it has been smooth sailing with automation, I just have a few troubles but i think it is just operator error!

Deai Tea Store
United States
About 1 month using the app