Reviews (4,733)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its real-time tracking and user-friendly interface, which boost operational efficiency and customer satisfaction. It supports multiple carriers and offers customizable tracking pages to maintain brand consistency. The free plan is particularly appreciated by small businesses. Integration with Shopify and features like analytics help optimize shipping strategies. Customer support is noted for being responsive and effective in resolving issues quickly.

April 6, 2024

Rajat was most helpful.

playhao - Toy Shop Singapore
Singapore
Over 10 years using the app
March 11, 2024

As someone who places a high value on customer service, I have found the AfterShip Tracking app to be one of the more impressive ones out there. Their support team was extremely helpful, providing me with accurate and timely information whenever I needed it. In terms of customer service, this app is top-notch.

A&A OUTLET STORE
United States
2 months using the app
August 21, 2024

Large choix

infini VERVE
Belgium
About 1 month using the app
June 20, 2024

Super! Facile à utiliser et à configurer. Options gratuites bien suffisantes pour une entreprise en démarrage. Je recommande!

Boutique Atena
Canada
About 16 hours using the app
April 11, 2024

Excellent service from the team (Nitin), they clarified all my doubts.

Amsa Tienda en Línea
Mexico
Almost 2 years using the app
July 31, 2024

Ich bin mit dem Kundenservice von AfterShip mehr als zufrieden. Sie waren immer verfügbar, wenn ich Hilfe brauchte, und ihr Team tat sein Möglichstes, um alle meine Probleme zu lösen. Ihr Engagement für ihre Kunden ist wirklich lobenswert.

UniversalGoods
Germany
About 2 months using the app
December 10, 2023

**Five Stars for AfterShip: A Must-Have Shopify App! ⭐⭐⭐⭐⭐**

As a dedicated e-commerce aficionado navigating the digital seas of Shopify, stumbling upon AfterShip was like finding the ultimate treasure chest in a vast ocean of apps. Let me break down why this app deserves a standing ovation:

**Feature Extravaganza:**
Even in the free version, AfterShip showered my Shopify store with an array of features that felt more like a VIP experience than a complimentary offering. Real-time tracking, instant notifications, and a sleek, user-friendly interface – it's like having a personal assistant for every shipment.

**Seamless Integration:**
Integration? AfterShip nails it. With a few clicks, my Shopify store transformed into an e-commerce powerhouse. The simplicity of syncing orders, automating tracking, and providing customers with an effortless tracking experience is the kind of magic every Shopify merchant dreams of.

**Budget-Friendly Brilliance:**
Who says greatness comes with a hefty price tag? AfterShip proves otherwise. The free features alone made me feel like I'd stumbled upon a secret passage to e-commerce success without breaking the bank.

**Analytics Awesomeness:**
Tracking shipments is one thing; understanding their journey is another. AfterShip didn't just stop at delivering packages; it delivered insights. The analytics dashboard felt like a crystal ball, revealing patterns and trends that were invaluable for optimizing my shipping strategy.

**Customer Support Like No Other:**
A great app is only as good as its support team, and AfterShip boasts a team that's nothing short of spectacular. Responsive, knowledgeable, and genuinely invested in their users' success – they turned every question into an opportunity for growth.

AfterShip, you've earned every one of these stars, and then some. As a Shopify store owner, my journey without AfterShip feels incomplete. It's not just an app; it's a game-changer. Kudos to the team for creating something truly extraordinary.

Sincerely,

A Forever Grateful Shopify Merchant ️✨

Fresh & Fit Attire
United States
Almost 2 years using the app
Edited March 6, 2024

As a new user, I would like to mention to fast response and great assistance. I had a great call with Gravita and she helped me in all ways to solve my problems and questions.

I come back to say that after my first review, I continue to be satisfied with the support that is provided. Gravita helped me again many times to solve technical and logical problems. Continue this good work, it means a lot.

Chrysaw
Greece
7 months using the app
June 10, 2024

useful app, like it

NAITShop
United Kingdom
About 1 month using the app
AfterShip replied June 11, 2024

Thanks for your valuable feedback. We're delighted to hear that we were able to assist you. We hope your experience with the app lives up to your expectations.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

April 18, 2024

Saransh was very helpful for getting my issue resolved

The Shopper Studio
United Kingdom
About 2 months using the app