Reviews (4,776)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.
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this is a great app helps out a lot!!!
Good overall. There is however PTT Turkey that they can't seem to track although it's on their list. I've had a talk with customer service 3-4 times about this. They're generally attentive but in this case, all I get is a few exchanges and then complete silence. So, the reported bug never gets solved. On other occasions, customer service was good. Still, Aftership is the only option that we've found to properly track all carriers involved in international shipments.
I use this app to help me with tracking information and to organize my business in a better way. It is very useful
Amesh was very helpful. Great support from the AfterShip App. I am new to Shopify, so much to learn
This app works amazing and is integrated with so many carriers! I also just had a concern and contacted customer support about it. They were super friendly, patient and helpful! Walked me through and helped me fix things up quickly!
Thank you for your kind words.
Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.
Regards,
Riyaz
Team AfterShip
i didn't get to really use it for now but i'm very happy with what it has to offer a young entrepreneur like me
Thank you for your valuable feedback.
We are pleased to know that you liked our app.
Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.
We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@aftership.com
Regards,
Neelima Aggarwal
Team AfterShip
Very good order tracking application. Overall satisfied and very responsive customer service. The only flaw is that to remove the aftership links at the bottom of the page, you have to subscribe to the premium plan.
Thanks for your valuable feedback. We are pleased to know that you are happy with our application and services.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
I've experienced some problems with the app and a long answers from support team, but luckily for me, sales department helped to figure it out and fixed the app, gave a refund and extended trial period. At the moment, I'm testing the software and can say that at least these guys know how to work with their clients.
P.S. Functions and integrations of the app are just great, but if you installed and faced some problems -- don't hesitate to compulsively write to support.
Thanks for your review and apologies for the trouble.
Please reply to the email sent from our end and kindly allow us to fix all issues that you are facing with the app.
Great way to keep track of shipping!
Good for small store. 100 shipping per month free isnt much