Reviews (4,764)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and real-time tracking capabilities, which boost transparency and customer trust. It offers a free plan suitable for small businesses and features customizable tracking and notifications, enhancing the customer experience. The support team is often praised for their quick and professional assistance. Merchants note significant improvements in efficiency and customer satisfaction, making it a valuable tool for e-commerce on Shopify.

June 28, 2024

very resourceful and knowledgeable

Shooter Productions
United States
3 months using the app
May 9, 2024

Thank u , you do amazing job

T.H EMPOWERBEAUTY
United States
About 1 month using the app
Edited May 24, 2024

Fast and reliable customer service experience.

BrainBit
United States
About 2 months using the app
April 25, 2024

My experience with this app is absolutely positive.thank you

Giardinoblu
Italy
Almost 3 years using the app
December 10, 2023

I needed help changing my sender email, i got connected with Priya, she helped all the way through, she was quick, she answered all questions.

Loyale Bre
United States
About 2 years using the app
February 9, 2024

Harsh was most helpful agent, managed to help me very promptly with 2 issues that I had.
Thank you Harsh!

Geologie
United States
Over 4 years using the app
January 9, 2024

Fantastic customer service today from Garvita Kant. Garvita went through a demo of the AfterShip platform and was very patient with me, when I asked to go over things multiple times. Thank you for your service!

Choice Garden Buildings
United Kingdom
7 months using the app
Edited May 19, 2024

I had an outstanding experience working with Priya. She swiftly grasped my needs, managed the issue with meticulous care, and maintained an exceptional level of professionalism and courtesy throughout. I wholeheartedly recommend her services!

HORIZZUN
United States
12 days using the app
February 28, 2024

MUST HAVE APP ! Amazing customer support , Priti is absolutely outstanding with everything what I was asking her , one more time THANK YOU SO MUCH Priti ! , everything in that app is so easy to understand and effective to companies on them start as mine!

Wish you all the best !

www.glede.shop
Estonia
About 1 month using the app
July 31, 2024

Ich bin mit dem Kundenservice von AfterShip mehr als zufrieden. Sie waren immer verfügbar, wenn ich Hilfe brauchte, und ihr Team tat sein Möglichstes, um alle meine Probleme zu lösen. Ihr Engagement für ihre Kunden ist wirklich lobenswert.

UniversalGoods
Germany
About 2 months using the app