Reviews (4,790)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that simplifies shipment management and enhances customer experience. They value the real-time tracking feature and seamless Shopify integration. The customizable tracking options and responsive customer support are also highlighted as key benefits. Additionally, the availability of a free plan is particularly beneficial for small businesses, improving operational efficiency and customer satisfaction.
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Thanks to Pawan I was able to customize my AfterShip tracking page. He was very knowledgeable and was kind enough to recommend screen share so he could walk me through the steps! I highly recommend AfterShip.
It was easy to use and set up, support assisted me quickly and efficiently as well! Highly recommended
Very quick and helpful
The app is quite simple to use. The customer service department is outstanding. My only concern is that you cannot remove the "view on app" button from the mobile view of the tracking page, which I find distracting, but so far no customers have complained! Thank you very much.
Not Recommended for Australian Stores.Would be a great program if Shipping providers imported with the correct shipping Names. As this does not occur when changing the provider to the correct one within the Aftership system it creates duplicates. You MUST pay for ALL duplicates. There has been NO solution from Aftership.
I understand you would like to have the option of shipping providers imported with the correct shipping names. I can see that it's creating duplicates as of now and please accept my sincere apology for the experience you had.
Your feedback has been registered. You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services.
Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Rupam
Team AfterShip
10/10 customer service from Animesh, Aftership is a great shipping app for Shopify users to use if you're looking for great tracking and service.
Amit was so helpful to offer screen share attention to our customer's pending parcels left marked 'Returned To Sender'. But we found system limits user from updating status to reflect replacements sent.
Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations.
We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features to make your experience better.
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@aftership.com.
Regards,
Neelima Aggarwal
Team AfterShip
its good just a bit confusing. The editing is good, the webpage link fits well with my store. I wish I can see if emails were sent.
Thanks for sharing your valuable feedback.
We are open to your suggestions. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Rupam
Team AfterShip
Helpful customer service. Great app for your business, very easy to learn and super simplistic when tracking your parcels.
Sensational app. Does what it says on the box. Very useful.