Reviews (4,789)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies shipment management and enhances customer experience. They value the real-time tracking feature and seamless Shopify integration. The customizable tracking options and responsive customer support are also highlighted as key benefits. Additionally, the availability of a free plan is particularly beneficial for small businesses, improving operational efficiency and customer satisfaction.

May 1, 2022

This app has been very helpful for my customers to be able to find out their orders with ease and for me to be able to keep track of all of our shipments.

ForeStrength
United States
5 months using the app
May 25, 2021

This app, its user friendly. Straight forward and it helps me with my store. My friends whos got online store also use it and recommend it. KUDOS aftership!

The Storm
United States
5 months using the app
March 13, 2021

I've been using AfterShip for over a year now and I can't say enough good things about this app and the AfterShip team always very helpful and professional. I absolutely recommend this after for your customers to track their shipments.

Luxx Kitchen
Canada
5 months using the app
January 19, 2023

Have run into a few hiccups here and there with some email notifications, but the support team has always helped me out. But customers receiving real-time notifications about shipping delays, pickups being ready, and exceptions is insanely helpful. Will continue to use from now on.

Kaviso
United States
5 months using the app
December 4, 2015

than app is awesome and very easy to setup. i didn't expect even for some courier in HK can be included. recommeded app for shopify store.!!!

Best Online Cosme
Hong Kong SAR
5 months using the app
Edited April 9, 2021

the customer service was great and very helpful. so far the app has been easy to use and navigate. would recommend

Better Gut Feeling
United States
5 months using the app
October 5, 2021

Super easy to use which is a plus. Fantastic staff. Affordable. You cant go wrong with this app. Thank you.

DrippingNPretty
United States
5 months using the app
April 7, 2016

Easy to follow instructions and nice tracking status button on website! Recommend

Clowncoffinsart
United States
5 months using the app
August 26, 2021

I used this app to add the tracking my order widget to my Shopify store. It wasn't working, so I used the chat option for help. The Aftership rep helped me figure out what to do to make it work properly with an audio, that was smooth and successful in just a few minutes.

Sky Destiny Jewelry
United States
5 months using the app
March 26, 2021

I absolutely love this app. They have great pricing and love how easy it is. Great customer service. Thank you.

Chera Babies LLC
United States
5 months using the app