Reviews (4,790)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies shipment management and enhances customer experience. They value the real-time tracking feature and seamless Shopify integration. The customizable tracking options and responsive customer support are also highlighted as key benefits. Additionally, the availability of a free plan is particularly beneficial for small businesses, improving operational efficiency and customer satisfaction.

May 5, 2021

I used this app to help me with my order tracking. I had Anurag one of the support specialists walk me through the entire process, he went out of his way to do screen-share with me and walk me through full integration with my store. Awesome customer support!

Camp Twenty
Canada
5 months using the app
December 30, 2022

Ankit was a really great customer service rep. Walked me through the whole process for Aftership tracking.

Pro Ressurex
United States
5 months using the app
July 22, 2017

Great Tracking-App. Reduces a lot of work, since customers get an automatic update on their orders.

Awesomecookingdeals Com
Austria
5 months using the app
October 23, 2021

Great Customer service. Looking forward to working with them and all my brands in the future. Def recommend.

Lux
United States
5 months using the app
March 23, 2021

great app. easy to use interface. will upgrade after trial. provided quick customer support. would recommend to a friend.

Alana's Boutique
United States
5 months using the app
April 11, 2017

Great app. Great communication!

Modern City
United States
5 months using the app
October 30, 2015

Great!!!. Easy to install and easy to use. highly recommend this app. great customer care tool. thanks guys

Bojest
United Kingdom
5 months using the app
March 8, 2023

Amazing customer support service!! They help me a lot by a zoom call, sharing me screen and giving me step by step instructions!!

AdesiivoStudio
Portugal
5 months using the app
January 3, 2023

great great great patient helpful made me understand all

i dont like to spend my time writening reviews,time is money and you dont give any but this guy was great

PRACTICA
France
5 months using the app
April 14, 2017

Here at Savage Survivalist we value our AfterShip app because it helps with our backend process and tracks our shipments. It is easy to setup and easy to operate. Thank you AfterShip!

Savage Survivalist
United States
5 months using the app