AfterShip Order Tracking

Can't change from individual to business because password is "incorrect" which has to be correct. Asked for instructions to reset for 3 times. Nothing. No email came, NOTHING.

so complicated not worth the headache. Literally so many different youtube videos and then instructions on website dont even correlate.

An Absolutely atrocity of an app. The developers' families should be personally ashamed of them for helping to design this scammy app.
Thanks for your time,
Yokedboards.com .

THIEVES!! I have been trying to delete this app for almost 10 mins now and I am being told that my password is incorrect (when it is not). I have been redirected almost 4x and this is unacceptable! The app does not integrate well into my website and I cannot change the skin color, so I do not want it and it redirects my customers from my website.

rien de gratuit vous oblige à un teste de 14j .......................................................

There is no free plan in the app. Misinformation
Not pleased so far

After 1 year using the app, found out there was a bug and it didnt work.
Support tried over and over to solve it and eventually did. they confirmed the bug and could see in the analytics that I didnt use it for a whole year. yet, refused to give me any compensation.
Stay away! poor service poor support.

It doesn't show how much order tracking limit is there in free version before installing the app. It's 50 order tracking per month. Why so less, you can redirect to your page completely and just show our Brand logo. You should keep order tracking limit unlimited for us Indian people who are just starting.

Fucking email spammers fuck off. All I did was look at this fucking app and you fucks are spamming me daily with fucking bullshit..FUCK OFF

This review is purely in regards to working with support as I was never able to get it working correctly after 6 days and review functionality of the app. PROS: - Response times are fast CONS: - It seems support lacks technical knowledge to support the product. - Replies were canned answers to questions I never asked
- They completely ignored one of the issues I was experiencing After installing the app I ran into two issues: 1. Some orders from Shopify are not in AfterShip - Support ignored this question on 2 occasions so it was never looked at 2. Orders that have synchronized to AfterShip are all in pending state
- Final answer I was given was that all of my previous orders were tied to a wrong Supplier and the only way to adjust it was to manually update each order. It seems if your supplier order/settings are not correct then your orders are permanently broken (unless you manually fix each). This doesn't make sense to me because orders get synchronized as soon as you install the app but at this point I had no more willpower to keep re-explaining myself. If that statement was correct then I would not be able to go live with this app anyways since all of my previous orders would not be able to track anymore. UPDATE: Another resource reached out at the end to offer remote assistance support and review the issues. However by this time I had already tested successfully another tracking app and no longer needed support.