Reviews (4,776)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

March 16, 2015

Awesome app and great help for our domestic shipments! Easy to use and integrates beautifully with major forwarders. I would give 5 stars if it would support forwarder which we use for international shipments.

VAI-KØ
Finland
3 months using the app
October 4, 2017

Cool App, easy to install but I would LOVE to customize the color of the button to match my online store

Her Fashionairy
United States
5 months using the app
January 15, 2014

Great tool and flawless integration!!

lovesprings
Singapore
3 months using the app
Edited May 13, 2020

I use this app to allow my customers to track their shipments across the world. It also lets you create a custom domain which can help with your overall branding

Shoptropolis
United States
5 months using the app
October 11, 2021

They are very good, i had an issue with the dns and domain and they helped me quickly and i could solve!

Flyne Store
Chile
5 months using the app
AfterShip replied October 12, 2021

Thanks for sharing your valuable feedback.

We are open to any suggestions. Please let us know if you have any suggestion that makes your experience with us worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Neelima Aggarwal
Team AfterShip

July 27, 2021

Nice design, easy to use. Accurate tracking for the customers. Just sometimes it takes a bit long to load the page.

Dimple Contacts (HK)
Australia
5 months using the app
AfterShip replied July 27, 2021

Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered and will definitely be looked into. We are constantly striving to make your experience better with our application. We will try our best to ensure that your experience with us becomes worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@aftership.com.

Regards,
Nitish
Team AfterShip

October 28, 2020

the support was great and fast also they tried to do their best to help me , I fully recommend after ship

VENSAZIA
Canada
5 months using the app
AfterShip replied October 28, 2020

Thank you for sharing your valuable comments.

Let us know if you have any further questions. You can contact us at support@aftership.com (24X7).

Best Regards,
Nitesh Pandey

Edited April 23, 2019

Aftership is an essential app!! It eliminates a lot of confusion shipping in an international marketplace!

Gifts For Difficult Mothers
Canada
5 months using the app
January 17, 2017

It is easy to use and sync, but it's a little difficult to see all shipment information at once.

Jesses Specialty Snacks Gifts
United States
5 months using the app
November 20, 2013

just started ...

looks very easy to use ....

brands4all
Cyprus
3 months using the app