Reviews (4,787)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.
Refine
-
By rating
I like the product. Currently using the Free version as we are under 50 shipments but looking to use full functionality soon.
Track numbers are used well at an affordable price with friendly remote support.
thank you
Solved a problem that did not work through remote support.
great help. questions answered
The support was very useful and kind. Thank you!
I am extremely satisfied with AfterShip Tracking's customer service efforts. They are attentive, knowledgeable, and always willing to go the extra mile for their customers. I recently needed some help setting up the app, and the team walked me through the steps with kindness and professionalism. Highly recommended.
The agent provided me with exceptional support! Love Aftership
Nice tool I've used for years.
Thanks for your valuable feedback. We're delighted to hear that we were able to assist you. We hope your experience with the app lives up to your expectations.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
Awesome App and highly appreciate the help from Priva!
I cannot express enough gratitude for the exceptional assistance provided by Shreyashi at Aftership. Her dedication to ensuring my satisfaction went above and beyond my expectations. From the moment I reached out for assistance, Shreyashi demonstrated professionalism, expertise, and a genuine commitment to resolving my issue promptly.
My experience with this app is absolutely positive.thank you