Reviews (4,790)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies shipment management and enhances customer experience. They value the real-time tracking feature and seamless Shopify integration. The customizable tracking options and responsive customer support are also highlighted as key benefits. Additionally, the availability of a free plan is particularly beneficial for small businesses, improving operational efficiency and customer satisfaction.

January 31, 2022

The App is easy to install and use. I'm using Oberlo, so I still have to manually sync the shipping number every time but this app has made tracking a lot easier.
Amazing costumer service.

Tiny Closets
Australia
5 months using the app
August 16, 2021

I just began using AfterShip and it is simply amazing! the UI/UX is top-notch and it works beautifully. I must say though that I had a bit of an issue with the integration but the amazing customer support team was there to my rescue. TBH I might have deleted the app if the support was poor but thanks to Himanshu and his amazing service I believe I will be an AfterShip user for the years to come. Quality work team AfterShip.

MHD
Canada
5 months using the app
June 30, 2017

Great free app to help automate your store.

Sarkastik Slurz
United States
5 months using the app
October 3, 2023

I don’t have much words All I can say is that I’m impressed by your service keep it up.

MOHIGAN
South Africa
5 months using the app
January 2, 2023

Ankit has been very helpful getting setup. Hoping this will really reduce our support tickets. Thank you for all of the help so far.

Palm Golf Co.
United States
5 months using the app
August 2, 2021

Shubham Was great. He went above and beyond and was very patient. He also helped me out with multiple problems. Thank you!

yardmuse
United States
5 months using the app
November 1, 2021

i really like using after ship its easy to use and all the features are useful and user friendly. customer service is great if you need assistance

East Hills Casuals
United States
5 months using the app
December 27, 2022

Ankit was very professional in assisting me with anything I need help with so I would highly recommend

Shopping Be Cart
France
5 months using the app
March 5, 2014

Very cool app! Easy to install, use and interpret delivery data off. The free integrated online tracking function is also a 'winner' for customer service + time saving...and the notification side; well that just makes order delivery that much easier!

ComfySAK
South Africa
5 months using the app
August 12, 2021

I've been using this app for a few years and it's brilliant. Its the only app I've found that really does do the Customer Service stuff for you. No more 'wheres my order' emails!! I suspended my store for a while and removed the app. I've recently re-started the store and am bombarded with emails again! I just remembered why and have re-added the app and its now even better! I would highly reccomend this app to anyone shipping orders!

thebrollystore.com
United Kingdom
5 months using the app