Reviews (4,764)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and real-time tracking capabilities, which boost transparency and customer trust. It offers a free plan suitable for small businesses and features customizable tracking and notifications, enhancing the customer experience. The support team is often praised for their quick and professional assistance. Merchants note significant improvements in efficiency and customer satisfaction, making it a valuable tool for e-commerce on Shopify.

March 13, 2024

Very useful app. Communicating with customers according to their tracking status is very important to increase loyalty, and this app will help you do that.

Komorebi Stationery
Japan
3 months using the app
April 20, 2024

Great app with a lot of features with detailed systems

iloinen
Japan
About 1 year using the app
November 17, 2023

Super helpful customer support. I only use the order tracking, but it works great. Priti was very helpful during my last support session!

Montana Casting Co.
United States
9 months using the app
June 4, 2024

The support staff is great

Bezazzled
United States
9 months using the app
March 11, 2024

One of the things I liked about this app was the easy-to-use live order tracking feature. It made it convenient to keep track of important information on orders and ensure their timely delivery. Definitely a nice feature to have in an app like this.

The Kiddo Depot
United States
15 days using the app
April 6, 2024

Rajat was most helpful.

playhao - Toy Shop Singapore
Singapore
Over 10 years using the app
March 24, 2024

It worked really well and managed to help me out.

Pawprintdecor
China
About 1 year using the app
May 7, 2024

thanks for your help

AyoShop
United States
9 months using the app
January 22, 2024

just started using it and Gravita from customer services was great helping me get things set up.

Sklepii
United States
3 months using the app
May 19, 2024

Really Helpful

LuxuriousLittleOnes
United Kingdom
10 months using the app