Reviews (4,790)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies shipment management and enhances customer experience. They value the real-time tracking feature and seamless Shopify integration. The customizable tracking options and responsive customer support are also highlighted as key benefits. Additionally, the availability of a free plan is particularly beneficial for small businesses, improving operational efficiency and customer satisfaction.

Edited May 22, 2017

AfterShip is perfect in many regards but specifically for prevention of lost deliveries. By having a heads up from AfterShip and working proactively with customers, we saved so many hours. Highly recommended.

Newazcov
United Kingdom
4 months using the app
March 23, 2017

I am very happy about this app

My Guardian Angels
United States
4 months using the app
April 21, 2017

THE BEST SHIPPING APP SO FAR !
WE LOVE IT !

Todlrboutik
United States
4 months using the app
March 28, 2016

Great app. Helps save time when customers ask where the delivery is. Thank you.

Variety House U K
United Kingdom
4 months using the app
March 13, 2015

Great app! The best part of this app is that it easily incorporates into your customer's order history page for fast acquisition of shipment status. That has helped reduce customer service calls and valuable time that can be used elsewhere.

My only complaint is that customers will have to already know their tracking information in order to use this feature. I would love to have the ability to let customers use their email address or order # to get their tracking information.

Overall, I am pretty satisfied and support is quick to respond.

Vital 4U®
United States
Over 6 years using the app
June 11, 2016

Great App!!! One of my favorites and very easy to use. We use it lkrusticmarket.com

Lk Rustic Market
United States
4 months using the app
September 29, 2023

Simple, rapide, efficaces

Healosteo
France
4 months using the app
Edited February 1, 2024

Priti was very helpful to me. I appreciate the prompt response and assistance.

Worldwide Shopper Host
United Kingdom
4 months using the app
May 11, 2017

Great APP, This APP is a must for both customer and seller convenience.

Enlightencreations
United States
4 months using the app
Edited October 9, 2021

Good service, helpful staff, just started using it, it seems to work fine and works as described, good job!

ShinyOffers
United Kingdom
4 months using the app