Reviews (4,785)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its real-time tracking capabilities, noting its intuitive, customizable dashboard that enhances operational efficiency and customer communication. The free plan supports up to 50 shipments monthly, making it accessible for small businesses. Reviewers also commend the responsive customer support, which helps ensure reliability for long-term use. This app is celebrated for improving shipment management and reducing customer communication errors.

March 24, 2023

Amazing support from the customer team !!very easy to use it!!
I start used and I already love it !!!!!

eliteflame
United Kingdom
4 months using the app
January 6, 2022

Otimo atendimento, paciente, atencioso e dedicado, aplicativo bem feito e completo....................

By Pegasus
Brazil
4 months using the app
January 29, 2021

This app is amazing and helps customers track their orders effortlessly. I also had to contact customer service and they were so helpful and patient.

boek
United States
4 months using the app
April 20, 2017

Very happy with Aftership. Makes tracking a breeze. Thank you

The Luxury Swimwear Store
United States
4 months using the app
November 3, 2021

i used this app to set up tracking page and to better track my orders. so far i love it. it seamlessly works with my shopify store.

Home Wind
United States
4 months using the app
December 7, 2022

Be Warned. Dealing with this company and its support is an absolute exercise in frustration. We're trying to cancel our account - which seems an impossibility. Simply go around and around with support over hrs. Pages throwing errors and no one seems to know.
We are somehow connected to an Automizley app account also - which is even more difficult to extract yourself from & remove associated ...

Epic Fly Rods
New Zealand
Over 7 years using the app
AfterShip replied December 7, 2022

Thank you for your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

I do understand ...

April 3, 2023

Muito prático, além de que o suporte é muito eficiente e rápido em ajudar

Ark Store
Brazil
4 months using the app
February 28, 2017

Really great app. Lets us have all courier companies on one url under our branding. Good to keep up on the status of customer orders as well. Loving it.

Beautyspot Nz
New Zealand
4 months using the app
February 13, 2024

Nitin was super patient and kind, he helped me a loooot

Chica Aura
Costa Rica
4 months using the app
January 2, 2024

very good but the service should be free as there are other platforms that can do it for free or even developers charge less and once for a lifetime of free access

r3present clothing
India
4 months using the app