AfterShip Order Tracking , 4,487 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its robust features, seamless integration, and exceptional customer support. They appreciate the real-time tracking, instant notifications, and user-friendly interface, even in the free version. The app's affordability, valuable analytics, and superior customization options are also praised. The customer service is noted for its responsiveness and commitment to merchant satisfaction. Merchants recognize the app's ability to streamline shipping, enhance customer experience, and boost customer loyalty.
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It's good but a little expensive it has has good notifications. Would use it over other apps. Not too bad...
Thanks for sharing your valuable feedback.
Glad that you liked our app. We are open to your suggestions. You have a variety of plans to choose from. If you still want to discuss it, we are available 24/7. You can always contact us via the live chat option available on your account or email us at support@aftership.com. We would love to see your experience transform into a 5-star rating worth.
Regards,
Nitish Kumar
Team AfterShip
Nothing more frustrating than being lost in the shuffle when it comes to knowing where your package is. AfterShip prevents that from happening. I post the code on my site and my customers can keep track of their packages or they can download app to their phones. One thing less to worry about now. Thanks AfterShip!
This application is very intuitive and the customer service very very available. Amish was very kind and helpful. My tracking page is much more professional.
Thank you for your valuable feedback.
We are pleased to know about your experience with our app and the support team. We will surely convey your kind words to "Amish".
In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Neelima Aggarwal
Team AfterShip
Very nice and helpful app. But doesn't show clearly if any added fees will apply in the future. But for now, I am satisfied
It seems good but I need more time to explore it and use it. I just recently signed up and I'm still trying to figure it all out.
Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
so far so good, simple and useful... but about the email notifications sent to customers, im not sure where/how to check and if it actually went through
very easy to use so far, it guides you on how to connect your Shopify store to here. set up was easy I hope the rest is as good.
Thank you for your review. It is our constant endeavor to delight our users.
Your feedback has been noted. We would ensure that you experience the best customer support.
We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@aftership.com
Regards,
Rupam
Team AfterShip
l'équipe aftership réponde assez vite et sont efficace, cela fait peut de temps que j'ai cette application, je ferais un retour plus détaillé plus tard
Merci pour vos précieux commentaires. Nous sommes heureux de savoir que le support client AfterShip est efficace et rapide à répondre.
Il est toujours agréable de comprendre les exigences de nos utilisateurs afin que nous puissions répondre à leurs attentes et offrir une expérience engageante.
Si vous avez besoin d’aide avec l’application, n’hésitez pas à nous contacter. Notre « équipe d’assistance » est disponible 24h/24 et 7j/7 pour vous aider. Vous pouvez toujours nous contacter via l’option de chat en direct disponible sur votre compte ou nous envoyer un e-mail à:
support@aftership.com
Nous ferons de notre mieux pour nous assurer que votre expérience avec nous vaut une note de 5 étoiles
Cordialement,
Rupam
Équipe AfterShip
To be able to focus on product quality and service, we needed to take care of some basic customer needs. This included shipping tracking, and is exactly what AfterShip enabled us to do. AfterShip is a great product for any company wanting to send their customers immediate and prompt tracking notifications, and has heen beneficial to www.luxonoapparel.com.
Easily set up and automate the whole shipment tracking and return order process. It already eliminate 75% of the order processing workload but if it can also provide the auto shipping rate calculate that would be the best of both worlds!