Reviews (4,764)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and real-time tracking capabilities, which boost transparency and customer trust. It offers a free plan suitable for small businesses and features customizable tracking and notifications, enhancing the customer experience. The support team is often praised for their quick and professional assistance. Merchants note significant improvements in efficiency and customer satisfaction, making it a valuable tool for e-commerce on Shopify.
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Very good app and newbie support for starting off
AfterShip Tracking's customer service deserves a standing ovation. They do not delay in responding to queries and provide answers instantly. That's a rare quality to find nowadays.
AfterShip Tracking offers outstanding customer service. They helped me rectify a critical error on my e-commerce site without any disruption to the shipping or delivery process. I am highly impressed with their dedication and commitment, and I'll always recommend their app.
Excellent service!! Very quick response and very helpful staff. I highly recommend this app.
Priti was amazing! Perfect! Everything that I asked was explained to me. I'd say I'm in love with this customer support. Very quick, you notice that you are talking to a human and not a machine. Priti was very helpful and kind.
Saransh was fabulous as well. She helped me claiming a gift. Very efficient!
great customer support
The support was very useful and kind. Thank you!
Excellent service from the team (Nitin), they clarified all my doubts.
Nitin helped me work out an issue quickly and professionally! Still yet to use all the functionality of the app but the support was very responsive.
I am very happy with the support and all the effort that support person Saransh Kesarwani made to solve my issues! 10/10