Reviews (4,785)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its real-time tracking capabilities, noting its intuitive, customizable dashboard that enhances operational efficiency and customer communication. The free plan supports up to 50 shipments monthly, making it accessible for small businesses. Reviewers also commend the responsive customer support, which helps ensure reliability for long-term use. This app is celebrated for improving shipment management and reducing customer communication errors.

January 2, 2023

I just started using this app and I’m already impressed. I can tell this app is definitely going to be worth it. I’ve been on Shopify for a few years now and I’ve been searching for the perfect app to communicate with our shoppers in the most efficient way, regarding order queries. From the moment i landed on AfterShip the customer service has been nothing but A1 top notch! The app has quite a ...

Real Hair London
United Kingdom
3 months using the app
March 21, 2017

good app as able to track multi country courier service provider.

Nature Republic Malaysia
Malaysia
3 months using the app
July 28, 2021

This is a great app, and they have great customer service. Help is always available, and if I have an issue or don’t know how to do something, they take their time to help me figure it out. Thank you for adding more value to my store!

Novelbabies
United States
3 months using the app
April 2, 2021

So far so good. Varun was quick to respond to my question and very helpful in getting me answers. Thank you

We Sell Christmas Lights
United States
3 months using the app
May 10, 2014

I have only used this app for 3 shipments, 2 which have been international and 1 domestic. I really like this app because I am just starting out and its free. I hope things keep going smoothly.

Zennoah Bracelets
United States
3 months using the app
Edited April 6, 2023

nice and easy app with a very helpfull helpdesk!!
if you need automation this is the go to app for me!
Support is also great especially the help of Animesh

Julupan
Netherlands
3 months using the app
January 31, 2022

I'm new to this app but great things has happen right from the start. Support service was very helpful. Quick Reponses, and the service was great.

Bathroom Solutions Now
United States
3 months using the app
October 2, 2021

GOOOOOOOODGOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOODWOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOW

Cuatro store
Saudi Arabia
3 months using the app
May 16, 2017

Simple and easy to use user interface. I haven't tried yet operational side as I have just opened My store but I can see the added value of such an app because I have another mature business which is not an e-commerce selling machinery business but suffering from the same frustration and issues that aftership that aftership solves.

All the best.

Mad Trend
Singapore
3 months using the app
May 27, 2021

great service, fast response, thank you.Will recommend to friends, five stars. nice nice nice!excellent

CartizanDirect
China
3 months using the app