Reviews (4,791)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies shipment management and enhances customer experience. They value the real-time tracking feature and seamless Shopify integration. The customizable tracking options and responsive customer support are also highlighted as key benefits. Additionally, the availability of a free plan is particularly beneficial for small businesses, improving operational efficiency and customer satisfaction.

September 9, 2023

Had a conversation with Aditya and she solved all my issues, really really nice App and a perfect support!!! Thank you!

Valérie Beauté©
Germany
3 months using the app
January 3, 2023

Customer service is great. Ankit's the man. He has answered all my questions and is very responsive.

DecorCubed
United States
3 months using the app
June 29, 2016

Great way of tracking and sending notifications to customers

Themodishlook
United States
3 months using the app
January 4, 2023

I'm so thankful. You, people, are just amazing I am stuck in applying tracking on my store now it okh

Wynnsuniqueboutique
United States
3 months using the app
May 10, 2017

This app works! It enables my customers to track their shipments from my store and, thus, reduces the number of customer support requests.

Hot Kitchenware
Singapore
3 months using the app
December 13, 2013

Great idea, easy to install, can't wait to see it working.

Luggage City
Canada
3 months using the app
September 21, 2021

Very good Very good Very good Very good Very good Very good Very good Very good Very good Very good

Nyliwa
France
3 months using the app
January 22, 2024

just started using it and Gravita from customer services was great helping me get things set up.

Sklepii
United States
3 months using the app
May 10, 2017

The ability to track packages with a branded package for free is really nice, especially in the beginning because you have less resources at first. The branding increases awareness and legitimacy. It's a small perk, but very useful.

Have not tried the SMS delivery notifications, but that should reduce customer support in theory. Will look to try it out in the future.

Tee Tweets
United States
3 months using the app
Edited March 17, 2021

nice app,it can help my customer tracking item directly,so I must recommend to every e-commerce man.when I build a tracking page for my site, It's so useful

creativeidea
United States
3 months using the app